Positive Customer Experience Jobs in Chicago, IL

76,806 open positions · Updated daily

Looking for Positive Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Chicago, IL area.

Client Service Representative

Company: Viking Gymnastics

Location: Niles, IL

Posted Mar 26, 2025

Our reception staff must consistently greet clients, answer telephones, offer assistance, use professional verbiage, and always make themselves available to the…

View Details Apply on SimplyHired

Design Director, New York or Chicago

Company: Omnicom Production

Location: Chicago, IL

Posted Mar 31, 2025

Portfolio that showcases brand consistency through design systems, detailed design, scaled campaigns across channels, OLV, banners, PDP and social-first…

View Details Apply on SimplyHired

Commercial Plumber

Company: World Renown Clean

Location: Wood Dale, IL

Posted Mar 26, 2025

Must possess a valid driver's license and reliable transportation to job sites. Proven experience as a plumber or in a similar field service role.

View Details Apply on SimplyHired

Generative AI Engineer

Company: CME Group

Location: Chicago, IL

Posted Mar 26, 2025

Software Engineering Excellence: Deep understanding of software engineering best practices, including code quality, testing, low-level design, software design…

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Property Accountant

Company: ENCORE SENIOR LIVING

Location: Chicago, IL

Posted Mar 28, 2025

The successful candidate has a bachelors degree in accounting - minimum 3- 5 years full cycle accounting experience.

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Fireproofer

Company: Southwest Coating Services

Location: Chicago, IL

Posted Mar 31, 2025

Reliable vehicle, valid driver's license and proof of insurance. 401K matching after 6 months of employment. Proof of citizenship or ability to work in the U.S.…

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Experienced Carpenter/tradesman

Company: Davies Home Services

Location: Park Ridge, IL

Posted Mar 29, 2025

Strong skills in restoration techniques, framing, construction, painting, siding installation, tile laying, drywall.

View Details Apply on SimplyHired

Sous Chef

Company: LSG Sky Chefs

Location: Des Plaines, IL

Posted Mar 28, 2025

Understand and demonstrate concepts of financial controls (ex: keep food cost within budget, control stock levels while being cost conscious, minimize waste).

View Details Apply on SimplyHired
health system full time

Physician Assistant - Wound Care Center- Swedish Hospital

Company: Endeavor Health

Location: Chicago, Illinois

Posted Mar 30, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Emergency Medicine Radiologist - Remote or Hospital Based

Company: Endeavor Health

Location: Evanston and Glenview, IL

Posted Mar 31, 2025

View Details Apply on healthecareers.com
full time academic be or bc

Urologist

Company: Loyola Medicine

Location: Chicago, Illinois

Posted Mar 26, 2025

View Details Apply on healthecareers.com
full time be or bc academic

Pulmonary and Critical Care Medicine: Interventional Pulmonary Clinician-Educator

Company: Northwestern University

Location: Chicago, Illinois

Posted Mar 26, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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