Positive Customer Experience Jobs in Chicago, IL

76,806 open positions · Updated daily

Looking for Positive Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Chicago, IL area.

Pre-Kindergarten Teacher - 2025/2026 School Year (Donoghue Campus)

Company: University of Chicago Charter School

Location: Chicago, IL

Posted Mar 19, 2025

Applicant should have a Bachelor’s degree in education and state certification; at least 2 years of urban teaching experience in related field; and proven…

View Details Apply on SimplyHired

Commercial HVAC/R Service Technician

Company: Thermal Mechanical Inc

Location: Wood Dale, IL

Posted Mar 20, 2025

Valid driver’s license and a safe driving record. Responsible for the maintenance, diagnosis and repair of Refrigeration and HVAC systems commonly found in…

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Welder

Company: Ace Metal Crafts

Location: Bensenville, IL

Posted Mar 20, 2025

Perform daily and ongoing preventative maintenance on welding tools and equipment as required. Responsible for reading blueprints and demonstrating an…

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loan repayment program malpractice insurance relocation assistance

Obstetrics Gynecology

Company: Advocate Health

Location: Chicago, Illinois

Posted Mar 18, 2025

View Details Apply on healthecareers.com

Journeyman Plumber

Company: Leapros Skilled Trades

Location: Chicago, IL

Posted Mar 15, 2025

Valid driver’s license and reliable transportation. Respond to emergency plumbing calls and provide timely solutions. Must be able to climb stairs and ladders.

View Details Apply on SimplyHired

Experienced Sales Consultant

Company: Oak Lawn Toyota

Location: Oak Lawn, IL

Posted Mar 21, 2025

Must have and maintain a valid driver's license and an acceptable and safe driving record. The Sales Representative will greet all customers who walk into the…

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Head Carpenter

Company: Chicago Scenic Studios

Location: Chicago, IL

Posted Mar 19, 2025

As needed, attend onsite calls for preplanning, installation, maintenance and repair of projects. Extensive experience with wood working and fabrication tools…

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Licensed Plumber

Company: Precision Today

Location: Franklin Park, IL

Posted Mar 15, 2025

Deliver sound plumbing diagnostics, repairs, and installs. Enjoy the convenience of taking your truck home each night and dispatching directly from home!

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Sous Chef

Company: Miru

Location: Chicago, IL

Posted Mar 20, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

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Senior Accountant

Company: Porte Brown, LLC

Location: Elk Grove Village, IL

Posted Mar 19, 2025

Prepare tax returns, including consolidated or multi-state business returns, complex pass-through entities and complex individuals.

View Details Apply on SimplyHired

Luxury Custom Stylist / Sales Associate

Company: BALANI Custom Clothiers

Location: Chicago, IL

Posted Mar 19, 2025

Aptitude to learn technical skills such as measuring, fitting, styling, and electronic order entry. Structured, formal training program to develop key industry-…

View Details Apply on SimplyHired

Combo Pipe Welder

Company: STARCON INTERNATIONAL

Location: Bedford Park, IL

Posted Mar 18, 2025

Read and interpret blueprints, technical drawings, and specifications to determine the appropriate welding process.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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