Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Seasonal Tax Associate - Local

Company: Intuit

Location: Sun City, AZ

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

View Details Apply on SimplyHired

Flatbed Truck Driver - $2600 Onboarding Pay

Company: Boyd Bros. Transportation

Location: New York, NY

Posted Aug 26, 2025

Transportation is seeking eager CDL A truck drivers for flatbed company driver positions. *Top drivers earn up to $100,000 per year*. *$1,500 sign on bonus*.

View Details Apply on SimplyHired

per diem Pharmacist

Company: NYU Langone Health

Location: New York, NY

Posted Aug 26, 2025

In this role, the successful candidate Responsibilities include ensuring compliance with all applicable state and federal regulations, licensing requirements…

View Details Apply on SimplyHired

Sous Chef – Italian Cuisine Focus

Company: Maison Welles

Location: New York, NY

Posted Aug 26, 2025

Working closely with the Owner, you will have the chance to influence menu design, experiment with seasonal ingredients, and hone your skills in both daily…

View Details Apply on SimplyHired

Seasonal Tax Associate - Local

Company: Intuit

Location: Boulder City, NV

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

View Details Apply on SimplyHired

Cyber Threat Intelligence Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Aug 26, 2025

Firm grasp of CTI analytic methodologies, tooling, and approaches to conducting threat actor analysis, TTP assessments, and contributing to detection…

View Details Apply on SimplyHired

Software Engineer

Company: Neon

Location: New York, NY

Posted Aug 26, 2025

Develop and maintain both front‑end and back‑end components of the product. Collaborate closely with product leaders, designers, and fellow engineers to define,…

View Details Apply on SimplyHired

P/T Maintenance (School Custodian) West Hempstead

Company: Gersh Autism

Location: West Hempstead, NY

Posted Aug 26, 2025

Valid driver’s license with a safe driving record. Responsible for basic electrical, plumbing and handyman repairs, such as painting, re-lamping of light…

View Details Apply on SimplyHired

Data Analyst, Supply Chain Data Warehouse Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Aug 26, 2025

To qualify you must have a Bachelors degree in data science, computer science, supply chain, engineering, or related field. Proficiency in both SQL and Python.

View Details Apply on SimplyHired

Project Manager II, Chase Travel

Company: JPMorganChase

Location: New York, NY

Posted Aug 26, 2025

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity,…

View Details Apply on SimplyHired
full-time be or bc

Transplant Psychiatrist, Northwell Transplant Institute

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Graphic Designer - PVH Corp.

Company: PVH

Location: New York, NY

Posted Aug 25, 2025

Stay current with design trends, design technologies, and emerging design styles. Excellent understanding of typography, graphic design, color, image, visual…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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