Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Staff Nurse-Ambulatory Care, OBGYN

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 25, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

View Details Apply on SimplyHired

Senior Risk Data Architect

Company: American IT Systems

Location: Jersey City, NJ

Posted Aug 25, 2025

This role requires a hands-on leader who can architect enterprise-grade systems, establish rigorous data governance and quality frameworks, and collaborate…

View Details Apply on SimplyHired

Site Supervisor- PTO / Benefits Available- $28.00 per hour

Company: Sunstates Security

Location: New York, NY

Posted Aug 25, 2025

A Site Supervisor is responsible for the daily functioning of a contract site including operations, customer service, personnel management, security & safety in…

View Details Apply on SimplyHired

RN Registered Nurse Outpatient Oncology Clinic *Brooklyn, NY * no weekends! *$2833 weekly!

Company: White Glove Placement, Inc

Location: Brooklyn, NY

Posted Aug 25, 2025

Make this your next travel assignment! We provide Housing, Insurance, Meal Allowance, and travel reimbursements. Check out our custom travel packages too!

View Details Apply on SimplyHired

Clinical Care Transition Specialist / Registered Nurse - Bronx

Company: Option Care Health

Location: Bronx, NY

Posted Aug 25, 2025

If using a personal vehicle, a valid driver’s license and proof of insurance are required. Active and unrestricted Registered Nurse (RN) license.

View Details Apply on SimplyHired

Health System Pharmacist 2

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 25, 2025

Possession of a valid NY State license to practice pharmacy. This class of positions encompasses professional staff, supervisory, clinical and administrative…

View Details Apply on SimplyHired

Pharmacist (Part-time)

Company: Knapp Pharmacy

Location: Brooklyn, NY

Posted Aug 25, 2025

Current knowledge of all applicable state and federal pharmacy laws, rules and regulations. Resolve pharmacy patient concerns and complaints, and provide…

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full-time be or bc

Advanced Cardiac Imaging Physician

Company: Summit Health Medical Group

Location: Essex and Bergen County, New Jersey

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Software Development Engineer, Amazon Connect

Company: Amazon.com

Location: New York, NY

Posted Aug 25, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

View Details Apply on SimplyHired
health system part-time full-time

Lung Transplant Surgeon, Transplant Institute, Northwell Health

Company: Northwell Health Physician Partners

Location: Manhasset, New York

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Analyst, Analytics

Company: Publicis Groupe Holdings B.V

Location: New York, NY

Posted Aug 25, 2025

The Analyst position is an entry-level position that uses research, data, reporting and analytics techniques to answer client business questions, assists with…

View Details Apply on SimplyHired

Full Time Security Guard - Long Island City

Company: Knight Security

Location: Long Island City, NY

Posted Aug 25, 2025

Professionally and respectfully greet all visitors entering and leaving the building. A visitors list will be provided if the site is expecting visitors other…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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