Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Customer Service Rep.

Company: Fiesta Auto Insurance

Location: Redwood City, CA

Posted Aug 25, 2025

With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30…

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loan forgiveness hospital full-time

Actively seeking- ENT Physician to join a collaborative team and launch your own Practice- incredible opportunity

Company: SSM Health

Location: Jefferson City, Missouri

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Senior Analyst, Data and Analysis

Company: Publicis Groupe Holdings B.V

Location: New York, NY

Posted Aug 25, 2025

Fluency with Excel (including pivot tables and vlookups) and/or other data analysis tools such as SQL or Tableau. A four-year college degree.

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Tax Manager/ Director- 250K-350K

Company: Confidential

Location: Century City, CA

Posted Aug 25, 2025

Experience serving *high-net-worth clients*, particularly in *real estate*. A top accounting firm in Los Angeles (90067) is actively searching for a *Tax…

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Venetian Plaster Installer

Company: L'Forma

Location: New York, NY

Posted Aug 25, 2025

Proficient in using power tools relevant to plastering and general construction tasks. The ideal candidate will have experience in plastering and related…

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Retail Cosmetics Sales Associate - Estee Lauder, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 25, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

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dental insurance employee assistance program health insurance

Noninvasive Cardiologist

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Appointment Setter - Brand Ambassador (PT)

Company: Renewal by Andersen

Location: Brooklyn, NY

Posted Aug 25, 2025

Must have: personal vehicle and valid driver’s license. A growth mindset – eager to learn and develop your sales skills.

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Security Officer

Company: Protection Security Group LLC

Location: New York, NY

Posted Aug 25, 2025

Responsible for becoming familiar with incoming and outgoing traffic, know the customers staff visitors, and guests. Card Valid NYS Security Guard License.

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Media and Communications Manager Job Posting

Company: World Conference of Religions for Peace, Inc.

Location: New York, NY

Posted Aug 25, 2025

Excellent organisational and time-management skills, with the ability to develop and maintain effective communication systems and tools.

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relocation assistance sign-on bonus private practice

Board-Certified or Eligible Endocrinologist

Company: The Institute Of Endocrinology

Location: Panama City Beach, Florida

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Female Facility Attendant

Company: EXOS

Location: New York, NY

Posted Aug 25, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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