Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

RN Coordinator

Company: IRI

Location: Elmont, NY

Posted Aug 25, 2025

Must have a car with a valid driver's license in good standing. Oversee and coordinate medication administration programs to ensure that all staff is well…

Painter

Company: World wide painters

Location: Manhattan, NY

Posted Aug 25, 2025

Experience with hand tools, power tools, and welding is preferred. Maintain tools and equipment in good working condition, including power tools and airless…

ORACLE FUSION CLOUD PROJECS

Company: Sigma Group Inc

Location: New York, NY

Posted Aug 25, 2025

 Must have technical expertise in Oracle Fusion Cloud HCM tools such as HDL, HCM Extracts, BIP Reports, OTBI Reports, Fast Formulas, Work)ows, Page &…

3K Teacher, Certified

Company: BumbleBeesRus

Location: Brooklyn, NY

Posted Aug 25, 2025

Demonstrated knowledge of child development principles and age-appropriate teaching strategies. Develop and implement creative, lesson plans. .

Sr. Marketing Analysts (2) - Asset Manager

Company: Mid-Large Asset Manager

Location: New York, NY

Posted Aug 25, 2025

Will play a key role in shaping how investment products are positioned and communicated to clients. Review and approve sales and advertising literature for…

Corporate Security Officer (Sat-Sun 4pm-12am)

Company: QPS - Quality Protection Services

Location: New York, NY

Posted Aug 25, 2025

Screen visitors, guests, contractors and delivery personnel and issue passes to authorized individuals. NYS security guard license (Required).

Construction Marketing Manager

Company: Commonwealth Resources

Location: New York, NY

Posted Aug 25, 2025

Manages all employee photos, social media. Manager of social media and classic marketing. Must have Niche/ proposal writer with social media background.

Porter - Cleaner

Company: UG2 LLC

Location: New York, NY

Posted Aug 25, 2025

Engage with customers, visitors and clients. Removes trash from high volume areas such as lunchrooms and conference rooms. Engage with leaders and stakeholders.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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