Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Custodian

Company: START Treatment & Recovery Centers

Location: New York, NY

Posted Aug 14, 2025

Basic knowledge of handheld communication devices, hand and power tools. Indoor; Outdoors; noisy; minor burns, cuts, bites or stings; standing; stooping;…

CNC Machinist

Company: Kerns Manufacturing Corporation

Location: Long Island City, NY

Posted Aug 14, 2025

CNC Set up and machining : 2 years (Required). Job Title:* CNC Entry and Experienced / CNC Department. Entry Level Pay: *$25.42 To $26.59.

Lead Kitchen cabinet Installer

Company: Kitchen Tune-Up Brooklyn North

Location: Brooklyn, NY

Posted Aug 14, 2025

Skills:*· Prior experience in cabinet re-facing and carpentry· Ability to install cabinet doors and drawer fronts· Ability to install cabinet hardware· Ability…

Lathe Operator

Company: Kerns Manufacturing Corporation

Location: Long Island City, NY

Posted Aug 14, 2025

Lathe set up and machining : 2 years (Required). Job Title:* Lathe Entry and Experienced / Lathe Department. Entry Level Pay: *$25.42 To $26.59.

Mill Operator

Company: Kerns Manufacturing Corporation

Location: Long Island City, NY

Posted Aug 14, 2025

Milling Set up and machining: 2 years (Required). Job Title:* Milling Entry and Experienced / Milling Department. Entry Level Pay: *$25.42 To $26.59.

Photo Sales Associates (PT) located at Harry Potter New York!

Company: Pomvom

Location: New York, NY

Posted Aug 14, 2025

*Capture Memories:* Help guests relive their magical visit by creating and selling fun photo and video experiences. Why You’ll Love This Role:*.

Apprentice Plumber

Company: Kat's Plumbing Inc.

Location: Missouri City, TX

Posted Aug 14, 2025

Support field service operations by responding to service calls and performing necessary repairs. Utilize hand tools and power tools safely and effectively for…

Labor and Delivery Registered Nurse (RN), FlexStaff

Company: FlexStaff Nursing/RN Interview Days

Location: New York, NY

Posted Aug 14, 2025

Current license to practice as a registered professional nurse in New York State, required. Join us for a *Virtual Hiring Event on Tuesday, August 26, from 10…

Disinguished Engineer

Company: Capital One

Location: New York, NY

Posted Aug 14, 2025

You will partner closely with the engineering manager and team responsible for delivery, providing the deep technical guidance to solve their most complex…

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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