Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Assistant Chef - RWC (Part Time)

Company: Boys & Girls Clubs of the Peninsula

Location: Redwood City, CA

Posted Aug 14, 2025

Food Handler's certification (or willingness to obtain upon hire). Track inventory levels for ingredients, tools, and equipment. Assistant Chef - RWC Part Time.

Painter/Laborer

Company: Boris Prime Renovation

Location: New York, NY

Posted Aug 14, 2025

Maintaining tools and equipment in good condition. Previous painting experience in residential construction is required. Authorized to work in the U.S.A.

Teacher - Head Start Preschool

Company: EPISCOPAL COMMUNITY SERVICES (ECS)

Location: National City, CA

Posted Aug 14, 2025

Verification of current driver’s license and insurance required for personal car usage. Responsive care giving: Respond quickly in a soothing and tender manner…

Cloud Data Engineer

Company: Hospital for Special Surgery

Location: New York, NY

Posted Aug 14, 2025

Communicate progress and status with team; identify blockers and solutions; and give input on technical design.

Carpenter/Laborer

Company: Boris Prime Renovation

Location: New York, NY

Posted Aug 14, 2025

Skilled in using hand and power tools safely and efficiently. GWB (drywall) installation and finishing. Previous experience in residential construction is…

Staff Accountant

Company: CulinArt Sector

Location: New York, NY

Posted Aug 14, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

Senior Analyst, Data and Insights, Growth

Company: The New York Times

Location: New York, NY

Posted Aug 14, 2025

3+ years of experience working with data analytics or data science teams to deliver reporting and analysis. You can also file a report with the Federal Trade…

Senior Business Intelligence Analyst

Company: Delaware North

Location: New York, NY

Posted Aug 14, 2025

Bachelor’s degree in business, mathematics, or similar field; master's degree preferred. Integrated multiple data sources to inform competitive pricing…

CDL-A Owner Operator Truck Driver

Company: Evans Network of Companies

Location: New York, NY

Posted Aug 14, 2025

Referral Bonus: Earn extra cash for every new owner-operator you bring on board. Minimum of 1 year Class A driving experience. Clean MVR and PSP report.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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