Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Skilled Carpenter

Company: Perennial Empire

Location: New York, NY

Posted Aug 14, 2025

OSHA-10 and 30 certification. Proven cabinet installation experience (base, upper, tall/pantry). Drill clean cutouts for plumbing/gas and reinforce as needed?

Heating, Ventilation, and Air Conditioning Technician

Company: Setpoint Technical Corporation

Location: Brooklyn, NY

Posted Aug 14, 2025

Provide field service support by responding promptly to service calls and customer inquiries. Ability to operate tools and equipment safely in the field service…

Chef Manager

Company: Pinnacle Dietary Global

Location: Brooklyn, NY

Posted Aug 14, 2025

Develop and implement kitchen flow for most efficiency. May be required work in excessive heat and cold in association with the kitchen environment.

NYC The Bronx RN School Nurse

Company: EverSource

Location: Bronx, NY

Posted Aug 14, 2025

Active RN license issued by the State of New York. Current CPR and First Aid certification (mandatory). Ability to work independently with sound clinical…

Registered Nurse-Dialysis RN-Full-Time

Company: Atlantic Dialysis Management Services

Location: Elmhurst, NY

Posted Aug 14, 2025

Diagnosing and treatment of responses to actual and/or potential health problems through providing services such as case finding, direct patient care, health…

Housekeeping, Maids and Housekeeping Cleaners

Company: RED CAP VALET SERVICES

Location: New York, NY

Posted Aug 14, 2025

The ideal candidate will be responsible for maintaining cleanliness and order in residential or commercial spaces, ensuring a welcoming environment for clients…

Construction Laborer

Company: Boris Prime Renovation

Location: New York, NY

Posted Aug 14, 2025

Clean and prepare construction sites to eliminate possible hazards and ensure day-to-day safety, and keep tools and equipment in good working condition.

Wood Refinisher

Company: PREMIER RESTORATION & INTERIOR MAINTENANCE, LTD

Location: New York, NY

Posted Aug 14, 2025

Experience in wood finishing or related field. Ability to read and interpret blueprints and technical drawings. Sand and prepare wood surfaces for finishing.

Preschool Special Education Teacher

Company: Life Skills Preschool

Location: Whitestone, NY

Posted Aug 14, 2025

Develop and implement activities and lessons based on the curriculum and to meet the individual and group needs of children in the classroom.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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