Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

full-time

Nurse Practitioner - Behavioral Health

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Senior Manager, Software Engineer

Company: Capital One

Location: New York, NY

Posted Aug 14, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

View Details Apply on SimplyHired
401(k) health insurance life insurance

Licensed Practical Nurse

Company: Wexford Health Sources

Location: Las Cruces, New Mexico

Posted Aug 14, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Women's Health Nurse Practitioner - NY Long Island

Company: Unified Women's Healthcare

Location: East Setauket, New York

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Chef Supervisor

Company: BarChef New York

Location: New York, NY

Posted Aug 14, 2025

We blur the lines between kitchen and bar by combining modernist culinary techniques with progressive mixology, offering our guests an immersive, artistic, and…

View Details Apply on SimplyHired

Graphic Designer - Pink

Company: Victoria's Secret

Location: New York, NY

Posted Aug 14, 2025

Research and develop elevated graphic and surface techniques to push innovation. Collaborate with key cross-functional partners including graphic and print…

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401(k) health insurance life insurance

Licensed Practical Nurse

Company: Wexford Health Sources

Location: Santa Rosa, New Mexico

Posted Aug 14, 2025

View Details Apply on healthecareers.com
sign-on bonus exceptional culture & values health system

General Pathologist AP/CP

Company: White Plains Hospital

Location: New Rochelle, New York

Posted Aug 14, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Mental Health Clinician

Company: Wexford Health Sources

Location: Berlin, New Hampshire

Posted Aug 14, 2025

View Details Apply on healthecareers.com
dental insurance employee assistance program health insurance

Outpatient Gastroenterologist

Company: Hackensack Meridian Health

Location: Manahawkin, New Jersey

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Security Guard

Company: Urban Leaf

Location: New York, NY

Posted Aug 14, 2025

And have a driver’s license before being hired in addition to passing all pre-employment screenings certification or training in Security or Police related…

View Details Apply on SimplyHired

Program Manager - Afterschool Program

Company: New York Junior Tennis League,Inc

Location: Long Island City, NY

Posted Aug 14, 2025

The role involves ensuring the effective implementation of NYJTL's program curriculum with a focus on quality and includes the opportunity to innovate and…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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