Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Chef de Cuisine

Company: Restaurant Associates

Location: New York, NY

Posted Aug 13, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

View Details Apply on SimplyHired

JanSport & Eastpak: Graphic Designer (JanSport & Eastpak Americas)

Company: Kipling

Location: Jersey City, NJ

Posted Aug 14, 2025

Lead all graphic design for emails, digital advertising, content, and social engagement needs, etc. Experience with motion graphics, animation & front-end web…

View Details Apply on SimplyHired

Project Manager, Creative Studios

Company: Disney

Location: New York, NY

Posted Aug 13, 2025

Creative Studios is the in-house creative agency for B2B communications, responsible for putting together physical and virtual events, visual presentations,…

View Details Apply on SimplyHired

Assistant Project Manager - Brand Events

Company: Van Wyck & Van Wyck

Location: New York, NY

Posted Aug 13, 2025

General office and administrative support, such as answering the phone. Our two sister companies are distinguished by innovative designs and an unsurpassed…

View Details Apply on SimplyHired
flexible schedule malpractice insurance relocation assistance

Physician - Dermatology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Parks and Recreation Aide 5-7 (Seasonal Park Environmental Education)

Company: Parks, Recreation & Historic Preservation, Office of

Location: New York, NY

Posted Aug 13, 2025

Employee will help educators develop social media content, design temporary exhibits, and create other content as needed.

View Details Apply on SimplyHired
401(k) 403(b) 457(b)

Inpatient And Outpatient Palliative Care Physician Assistant – Batavia, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Home Cleaner

Company: All Clear Cleaning

Location: New York, NY

Posted Aug 13, 2025

The ideal candidate will be responsible for maintaining cleanliness and sanitation in various environments, including residential and commercial spaces.

View Details Apply on SimplyHired
dental insurance flexible schedule health insurance

Physician - Anesthesiology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 13, 2025

View Details Apply on healthecareers.com
401(k) commuter assistance dental insurance

Medical Assistant-OBGYN

Company: Jefferson Health

Location: Camden, New Jersey

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Senior Project Manager

Company: Fidelis Care

Location: Long Island City, NY

Posted Aug 13, 2025

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time…

View Details Apply on SimplyHired

CHEF DE CUISINE

Company: Restaurant Associates

Location: New York, NY

Posted Aug 13, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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