Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Construction Accountant

Company: Rinnovo Construction

Location: New York, NY

Posted Aug 13, 2025

Oversee Accounts Payable (AP) and Accounts Receivable (AR) processes, including vendor payments, subcontractor invoices, and client billing.

View Details Apply on SimplyHired

Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted Aug 13, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

View Details Apply on SimplyHired

AWS Cloud Engineer – AWS Lambda

Company: Resourceful Talent Group

Location: New York, NY

Posted Aug 13, 2025

Lead serverless-focused infrastructure design and development. Scale solutions to enterprise-grade. Proven expertise with AWS Lambda and related AWS services (…

View Details Apply on SimplyHired

Pharmacist Needed Part time

Company: Confidential

Location: New York, NY

Posted Aug 13, 2025

*Job Overview* We are looking for Part time PHARMACIST. ONLY 1 week day and Sunday. Prime Rx system experience required. Pay: $75.00 per hour Weekdays :…

View Details Apply on SimplyHired

Welder

Company: Ultimate Boiler Treatments

Location: New York, NY

Posted Aug 13, 2025

Utilize hand tools, power tools, and welding equipment to fabricate metal components. Proven experience in welding with a strong understanding of fabrication…

View Details Apply on SimplyHired

Global Practice Architect, Data IV, Google Cloud

Company: Google

Location: New York, NY

Posted Aug 13, 2025

You will orchestrate across numerous contributing teams including Solutions, Services, Partners, Product Engineering, Marketing, and GTM stakeholder…

View Details Apply on SimplyHired

Software Development Engineer III, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

View Details Apply on SimplyHired
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Neurohospitalist

Company: Cayuga Health System

Location: Ithaca, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com
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Medical Director-Hospital Medicine

Company: Trinity Health

Location: Syracuse, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Software Development Engineer III, Annapurna Labs

Company: Amazon Development Center U.S., Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

View Details Apply on SimplyHired

Custodian

Company: Project Renewal

Location: New York, NY

Posted Aug 13, 2025

Per an assigned schedule performs janitorial duties and cleans, sweeps, uses a buffing machine, mops, polishes and disinfects the floors in the lobby, and other…

View Details Apply on SimplyHired

Deputy Content Manager

Company: Eurasia Group

Location: New York, NY

Posted Aug 13, 2025

Variously curating, editing, and creating content, which may be published on our website, for our daily newsletters, on social channels, and as short-form…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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