Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Vacation Replacement-Temp

Company: Blackstone Consulting Inc.

Location: New York, NY

Posted Aug 13, 2025

Knowledge of safe disposal of chemical liquids and other hazardous components. Knowledge of the use and maintenance of industrial cleaning equipment and…

Cabinet Maker / CNC Operator / Woodworker

Company: Cabinet Maker NYC

Location: Brooklyn, NY

Posted Aug 13, 2025

Interpret and execute technical drawings, shop drawings, and design plans with precision. Ability to read blueprints, technical drawings, and detailed…

Hospitality Security Officer (Nightclub, Lounge, Hotel, Retail)

Company: AG Security Group Inc

Location: Middle Village, NY

Posted Aug 13, 2025

Weekend Availability: Candidates must be available to work both Friday and Saturday nights, as these are our highest-demand shifts in hospitality environment.

Plumber Mechanic

Company: Empire Pump & Motor

Location: Long Island City, NY

Posted Aug 13, 2025

♦ Clean driver's license. Pump, Motor & Fan repair company in New York City looking for a good full-time plumber mechanic. Service plumbing: 2 years (Required).

SECURITY GUARD

Company: Inwood Academy for Leadership Charter School

Location: New York, NY

Posted Aug 13, 2025

Monitor school grounds and school entrances to ensure only authorized personnel and authorized visitors access the school; if assigned to the main entrance,…

Advanced Sales Engineer

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Aug 13, 2025

This will entail researching and analyzing data, such as customer design proposals, specifications and manuals to determine feasibility of design or application…

Overnight Vacation Replacement-Temp

Company: Blackstone Consulting Inc.

Location: New York, NY

Posted Aug 13, 2025

Knowledge of safe disposal of chemical liquids and other hazardous components. Knowledge of use and maintenance of industrial cleaning equipment and appliances.

Outside Sales Representative (BEAUTY) Brand Manager

Company: Paramount Beauty

Location: Manhattan, NY

Posted Aug 13, 2025

Current driver's license in good standing. Manage all aspects of the brand within a defined region and be able to demonstrate a working knowledge of the state…

Global Security - Security Officer Shift Manager

Company: JPMorganChase

Location: New York, NY

Posted Aug 13, 2025

You will have the opportunity to utilize your skills in critical infrastructure security operations, technical security, alarm management, and mobile…

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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