Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

health system full-time per diem

Neurosurgeon

Company: Physician Affiliate Group of New York

Location: Brooklyn, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com
travel 401(k)

Travel RN - Labor and Delivery - Niagara Falls, New York - $2232/week

Company: Vetted Health

Location: Niagara Falls, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Principal Data Scientist - NLP

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

View Details Apply on SimplyHired
loan assistance relocation assistance sign-on bonus

Part-Time Gastroenterologist | The Premiere Lovelace Health System in Albuquerque, NM

Company: Lovelace Health System

Location: Albuquerque, New Mexico

Posted Aug 13, 2025

View Details Apply on healthecareers.com
part-time full-time contract

School Services - Occupational Therapist - $42 per hour

Company: Supplemental Health Care

Location: Niagara Falls, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

DevOps Engineer (3 days onsite), Local to NYC, NY

Company: Integrity Consulting

Location: New York, NY

Posted Aug 13, 2025

Experience in working with CICD tools like Jenkins, GitHub, GitHub Actions, Articatory, SonarQube, Fortify, Blackduck, Xray, and AWS tools.

View Details Apply on SimplyHired

Concrete Project Manager

Company: Glenco Contracting

Location: Long Island City, NY

Posted Aug 13, 2025

Create and maintain all project-related documentation and correspondence. Ability to review drawings and specifications to become completely familiar with the…

View Details Apply on SimplyHired

Lead Machine Learning Engineer (ML Algorithms, Deep Learning, Python, AWS)

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

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be or bc telemedicine ambulatory care

Chief of Thoracic Surgery

Company: Westchester Medical Center Advanced Physician Services

Location: Valhalla, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Electrician

Company: ADMIN FOR CHILDREN'S SVCS

Location: Brooklyn, NY

Posted Aug 13, 2025

At least three years of full-time satisfactory experience as an electrician and sufficient full-time satisfactory experience as an electrician's helper or…

View Details Apply on SimplyHired
part-time full-time research

General Anatomic/Clinical Pathologist – Brooklyn Region (Northwell Health)

Company: Northwell Health Physician Partners

Location: Brooklyn, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

CONSTRUCTION WORKERS NEEDED* Bird Control Specialist – Installation & Maintenance

Company: Select Exterminating

Location: Queens, NY

Posted Aug 13, 2025

Valid driver’s license and clean driving record. Valid driver's license and OSHA 30 REQUIRED (OSHA 40 preferred)*. Competitive pay based on experience.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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