Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

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General Neurology

Company: Dartmouth Health

Location: Manchester, New Hampshire

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Vision Teacher

Company: Hebrew Academy for Special Children

Location: Brooklyn, NY

Posted Aug 13, 2025

The staff are constantly challenged to address the needs of their students by using curricula and techniques unique to the field of special education.

View Details Apply on SimplyHired

Director, Data Science - Model Risk

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 4…

View Details Apply on SimplyHired
paid time off relocation assistance sign-on bonus

Board-Certified Vascular Surgeon Needed for Rockville Centre, NY

Company: Catholic Health

Location: Rockville Centre, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Van driver (Experience with 26FT Truck Preferred)

Company: Prestige Concept

Location: New York, NY

Posted Aug 13, 2025

Valid *U.S. driver’s license*. Occasional multi-state trips (out-of-state deliveries) — *additional pay* provided for these trips. Around *15 stops per day*.

View Details Apply on SimplyHired

Junior Data Analyst

Company: United Nations

Location: New York, NY

Posted Aug 13, 2025

For candidates without a Master’s degree at least two (2) years of relevant professional experience in data analysis, data entry, reporting, working with data…

View Details Apply on SimplyHired

Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 13, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

View Details Apply on SimplyHired

Covering Pharmacist

Company: RefillRx Pharmacy Inc.

Location: Rego Park, NY

Posted Aug 13, 2025

Pharmacist will be responsible to count and verify medications, as well as process daily E-scripts. 40-50 prescriptions on average a day.

View Details Apply on SimplyHired

Construction Painter

Company: Pristine Concepts Solutions

Location: New York, NY

Posted Aug 13, 2025

​The ideal candidate has proven spray experience and holds a valid *Swing ​Stage ​certification*, OSHA 30 and STS. \* Swings Stage certification is required.

View Details Apply on SimplyHired

Promotions and Sales Associate

Company: Empire Seven One

Location: New York, NY

Posted Aug 13, 2025

Provide feedback from the field to improve marketing campaigns. We focus on promoting leading telecom services such as mobile phones, mobile phone service,…

View Details Apply on SimplyHired

Welder and Fabricator

Company: Truck & Trailer Services Ltd.

Location: Brooklyn, NY

Posted Aug 13, 2025

Corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, subassemblies,…

View Details Apply on SimplyHired

Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Aug 13, 2025

Execute food service standards with a focus on quality, technique, portioning, presentation, and cost control.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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