Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Strategy and Operations Associate, Retail, Product, Go-To-Market

Company: Google

Location: New York, NY

Posted Aug 11, 2025

Collaborate cross-functionally across business areas and regions to drive insights and recommendations to leadership and working teams, based on analysis,…

View Details Apply on SimplyHired

Lead Teacher for 2 year old classroom

Company: Alphabet City Childcare

Location: Astoria, NY

Posted Aug 11, 2025

Planning and implementing activities that develop self-esteem and social skills. We are a DOE/UPK center based daycare that are dedicated and commited to…

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full time

Family Medicine Physician Assistant, Rapid City

Company: Monument Health

Location: Rapid City, South Dakota

Posted Aug 11, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Endocrinologist

Company: Hackensack Meridian Health

Location: Neptune Township, New Jersey

Posted Aug 11, 2025

View Details Apply on healthecareers.com
full time academic be or bc

Assistant/Associate Professor – BE/BC Rheumatologist

Company: The University of Oklahoma Health Science Center

Location: Oklahoma City, Oklahoma

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Director, Data Scientist - Apollo/Card Data

Company: Capital One

Location: New York, NY

Posted Aug 11, 2025

A PHD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 4…

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Security Guard/ Bouncers needed asap start today nyc

Company: Scr Associates Inc

Location: New York, NY

Posted Aug 11, 2025

Must have a NY State security guard license. You must arrive wearing a BLACK SUIT, WHITE SHIRT, BLACK TIE AND BLACK DRESS SHOES and bring your valid Security…

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Daycare Custodian

Company: Headway Services

Location: Brooklyn, NY

Posted Aug 11, 2025

We are seeking a responsible, detail-oriented Custodian with experience working around children and a strong understanding of educational environments.

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Security Guards/Bouncers/Doormen full/part time brooklyn/mahattan

Company: Scr Associates Inc

Location: New York, NY

Posted Aug 11, 2025

Must have a NY State security guard license. You must arrive wearing a BLACK SUIT, WHITE SHIRT, BLACK TIE AND BLACK DRESS SHOES and bring your valid Security…

View Details Apply on SimplyHired

Executive Protection Specialist / Driver

Company: Society Staffing

Location: New York, NY

Posted Aug 11, 2025

Valid U.S. work authorization and driver’s license. Minimum 2-3 years of professional driving experience, ideally for private families or high-profile…

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Security Guards Bouncers Doormen full part time brooklyn mahattan

Company: Scr Associates Inc

Location: New York, NY

Posted Aug 11, 2025

Must have a NY State security guard license. You must arrive wearing a BLACK SUIT, WHITE SHIRT, BLACK TIE AND BLACK DRESS SHOES and bring your valid Security…

View Details Apply on SimplyHired

Principal Associate, Data Scientist - Transaction Intelligence

Company: Capital One

Location: New York, NY

Posted Aug 11, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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