Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

School Nurse (RN) All Boroughs

Company: RCM Healthcare Services

Location: Manhattan, NY

Posted Aug 11, 2025

Must have at least 1 year of RN experience in any field. We specialize in permanent placement of Nursing, Health Information Management (HIM), Rehabilitation,…

View Details Apply on SimplyHired
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Academic General Neurologist

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Customer Service and Sales Representative (Full-Time)

Company: ELEVANCE

Location: Manhattan, NY

Posted Aug 11, 2025

Provide excellent customer service and build brand trust. Motivated by performance-based rewards. Engage with local residents and provide product/service info.

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GENERAL NEUROSURGEON - THE DEPARTMENT OF NEUROLOGICAL SURGERY

Company: Montefiore Health System & Albert Einstein College of Medicine

Location: Bronx, New York

Posted Aug 11, 2025

View Details Apply on healthecareers.com

CUSTOMER SERVICE REPRESENTATIVES (NEW YORK)

Company: EmblemHealth

Location: New York, NY

Posted Aug 11, 2025

Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other consumers relating to areas of coverage, payment…

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Care Experience Representative – Cantonese Required (Full-Time or Part-Time)

Company: Healthcare Agency

Location: Flushing, NY

Posted Aug 11, 2025

Supports compliance and enhances patient experience by completing high-volume outbound calls for a home care company. Highly organized with attention to detail.

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Pastry Sous Chef - Eataly Flatiron

Company: Eataly

Location: New York, NY

Posted Aug 11, 2025

Availability to work onsite with a flexible schedule often including evenings and weekends. SHOP a selection of high-quality Italian, local and homemade…

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Construction Project Manager

Company: Prestige Properties & Development

Location: New York, NY

Posted Aug 11, 2025

This position will lead the design and construction team in all facets of project and construction management for new and existing properties.

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Intensivist in Cardiovascular Surgery/Cardiac Critical Care - Physician – Mount Sinai South Nassau – Critical Care Institute, Long Island, NY

Company: Mount Sinai Health System

Location: Long Island, NY

Posted Aug 11, 2025

View Details Apply on healthecareers.com
full time

Senior Clinical Lab Scientist

Company: Kaiser Permanente

Location: Redwood City, California

Posted Aug 11, 2025

View Details Apply on healthecareers.com
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Gastroenterology Faculty Physician

Company: Hackensack Meridian Health

Location: Neptune, New Jersey

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Registered Nurse

Company: Oak Street Health

Location: Sun City, AZ

Posted Aug 11, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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