Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Engineer - woodworking

Company: Confidential Priviately-Held Company

Location: Jackson Heights, NY

Posted Aug 10, 2025

Collaborate with cross-functional teams to troubleshoot design issues and implement solutions. Maintain accurate documentation of engineering processes, designs…

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sign-on bonus health system fellowship

CT Nocturnist, Northwell Health

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Aug 10, 2025

View Details Apply on healthecareers.com

Construction Security Guards Needed

Company: Khalil's Security & Consultants Inc.

Location: Brooklyn, NY

Posted Aug 10, 2025

Use flashlights, two-way radios, whistles, reflective security vests, pagers, and cell phones. Control all vehicles and visitors to the construction site.

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full time academic

Physician Assistant, Clinical Instructor, Internal Medicine, Rheumatology (165838)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Aug 10, 2025

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401(k) health insurance vision insurance

Substance Use Disorder Counselor - NMCD

Company: Wexford Health Sources

Location: Los Lunas, New Mexico

Posted Aug 10, 2025

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skilled nursing facility dental insurance paid time off

LPN - Desk Nurse + Great Benefits!!

Company: Pine Acres Healthcare & Rehabilitation Center

Location: Plainfield, New Jersey

Posted Aug 10, 2025

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health system full time be or bc

Physician, Obesity Medicine and Clinical Nutrition, Summit NJ

Company: Atlantic Health System

Location: Summit, New Jersey

Posted Aug 10, 2025

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health system full time be or bc

Urogynecologist

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 10, 2025

View Details Apply on healthecareers.com
full time be or bc

Maternal-Fetal Medicine Specialist - NewYork-Presbyterian/Brooklyn Methodist

Company: NewYork-Presbyterian

Location: Brooklyn, New York

Posted Aug 10, 2025

View Details Apply on healthecareers.com

Sales Associate

Company: ksubi

Location: New York, NY

Posted Aug 11, 2025

Have experience in apparel, driving sales and achieving results. Merchandise benefits (discount) and uniform allowance. Full US working rights required.

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contract travel health insurance

Travel Medical/Surgical & Telemetry Registered Nurse - $1,991 per week

Company: Stability Healthcare

Location: Sioux City, Iowa

Posted Aug 10, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Rheumatologist

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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