Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

PRN Retail Pharmacist

Company: Cardinal Health

Location: West New York, NJ

Posted Aug 07, 2025

Participates in supervision of technical staff. Immunization Certification or willing to become a certified immunizer within 90 days of hire.

Foreman Carpenter – High-End Residential

Company: Plane Remodeling Company

Location: New York, NY

Posted Aug 07, 2025

Own tools, valid driver’s license, and reliable transportation. Review the work of other trades (electrical, plumbing, etc.) with direction from the site…

Security Monitor - Domestic Violence Programs

Company: Urban Resource Institute

Location: New York, NY

Posted Aug 07, 2025

Provide administrative support in the area of the office coverage, telephone and clerical work. Maintain a log of visitors entering and exiting the premises and…

Security Operations Vice President- Threat Detection Engineer

Company: JPMorganChase

Location: Jersey City, NJ

Posted Aug 07, 2025

Proficient in identifying attacks through log analysis and develop and maintain insider threat detection tools and methodologies.

Analyst, Revenue Analytics

Company: Disney Advertising

Location: New York, NY

Posted Aug 07, 2025

Partner with cross-functional teams to develop new reporting tools and insights aligned with evolving business needs.

Industrial Painter

Company: Pristine Concepts Solutions

Location: New York, NY

Posted Aug 07, 2025

The ideal candidate has proven spray experience and holds a valid Swings Stage certification, OSHA 30 and STS. New York, NY 10038 (Required).

Part-Time Remote Graphic Designer

Company: Focus Camera

Location: Brooklyn, NY

Posted Aug 07, 2025

Prepare and package design files for cross-functional use and vendor submissions. 1+ years of experience in graphic design, preferably in an e-commerce or…

Data Scientist, Marketing Analytics

Company: Etsy

Location: Brooklyn, NY

Posted Aug 07, 2025

Passionate about subjects such as experimental design, data visualization, and statistical analysis techniques. Proficient in SQL and either R or Python.

HVAC Installer/Technician

Company: MPV Mechanical

Location: New York, NY

Posted Aug 07, 2025

Experience as a service technician or in field service roles is a plus. Proficiency in using hand tools and power tools relevant to HVAC installation tasks.

Sr Designer, Presentations

Company: Sony Pictures Entertainment, Inc.

Location: Culver City, CA

Posted Aug 07, 2025

As the largest independent TV studio in the industry, SPTS produces 50+ shows each year including THE BOYS, COBRA KAI, THE GOOD DOCTOR, OUTLANDER, and PLATONIC.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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