Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

2026 BNY Summer Internship Program - Audit (New York, NY)

Company: The Bank of New York Mellon Corporation

Location: New York, NY

Posted Aug 05, 2025

Comprehensive professional etiquette and financial services fundamentals training, along with technical and business acumen development.

View Details Apply on SimplyHired

Accountant

Company: Eataly North America

Location: New York, NY

Posted Aug 05, 2025

Bachelor’s degree in Accounting, Finance, or a related field preferred. Review and reconcile key operational expense postings for the month-end close,…

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Brakes/HVAC Repair Technician - Union City, CA

Company: Top Tempo Technical

Location: Union City, CA

Posted Aug 05, 2025

Position requires mechanical experience ideally with autos, trucks, or heavy industrial equipment as well as common sense, a willing attitude and good work…

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403(b) dental insurance disability insurance

Physician - OBGYN/GYN Surgeon

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Software Engineer IV

Company: Shutterstock

Location: New York, NY

Posted Aug 05, 2025

Requires a Bachelor’s degree in Computer Science, or related field or equivalent, and five (5) years of progressively responsible experience using Agile/Scrum…

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Graphic Designer

Company: Best Deal Neon Signs & Awnings Inc.

Location: National City, CA

Posted Aug 05, 2025

Assist with video editing and production design tasks as needed. Create eye-catching designs for print and digital media, including brochures, flyers, social…

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Customer Service Representative

Company: Beacon Box

Location: Jersey City, NJ

Posted Aug 05, 2025

Maintain detailed records of customer interactions and transactions. Strong communication, active listening, and problem-solving skills.

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health system full time + 1 tags

Critical Care - Physician - Mount Sinai South Nassau - Oceanside, NY

Company: Mount Sinai Health System

Location: Oceanside, New York

Posted Aug 05, 2025

View Details Apply on healthecareers.com
continuing education credits dental insurance health insurance

Manhattan, NYC: IM for 100% OP. Large MSG. Offices in Manhattan, LI & boroughs of NYC. M - F. 9-5. No Call. Starting base salary range: $225K - $275K.

Company: Anapol Enterprises, LLC

Location: Manhattan, New York City

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Retail Sales Associate (Hair Expert) Part-time

Company: The Hair Shop

Location: New York, NY

Posted Aug 05, 2025

Assisting with development of new and existing products, tools, and kits. They should be knowledgeable in our products, color matching, customer service driven,…

View Details Apply on SimplyHired
401(k) health insurance life insurance

Substance Use Disorder Counselor

Company: Wexford Health Sources

Location: Santa Fe, New Mexico

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Matter-Framer

Company: The Museum of Modern Art

Location: New York, NY

Posted Aug 05, 2025

Complete understanding of and working competence with all standard frame shop tools and equipment, including mat-cutters, table saws, specialty glues and…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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