Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Welder

Company: Goodfellow Corporation

Location: Boulder City, NV

Posted Aug 05, 2025

A fabricator/welder must possess the skills to read blueprints and follow proper design dimensions. Interpret dimensional drawings produced by company engineers…

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Full Stack Web Developer - IN OFFICE BROOKLYN, NY

Company: Focus Camera

Location: Brooklyn, NY

Posted Aug 05, 2025

Familiarity with PHP, MySQL, JavaScript, and modern version control tools (e.g. Git). Contribute to the design, development, and enhancement of our proprietary…

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Analyst Cybersecurity Risk

Company: JetBlue Airways Corporation

Location: Long Island City, NY

Posted Aug 05, 2025

Bachelor’s degree in Cybersecurity, Information Security, Information Systems, Risk Management, or a related field; OR demonstrated capability to perform job…

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RN Case Manager

Company: Extended HC

Location: Brooklyn, NY

Posted Aug 05, 2025

Current Registered Nurse license with NYS Department of Education required. Works with other members of the Interdisciplinary Team to develop appropriate…

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F‑80 Certified Security Guard (Coordinator of Fire Safety & Alarm Systems)

Company: Dahlcore, LLC

Location: Bronx, NY

Posted Aug 05, 2025

Competitive hourly rate based on experience and certification. Serve as the on-site F‑80 certified coordinator responsible for operating the fire alarm and one-…

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Roofer

Company: Bay Area Five Star Roofing

Location: Redwood City, CA

Posted Aug 05, 2025

Utilize hand tools and power tools effectively for roofing tasks. Experience with carpentry, trim carpentry, frame carpentry, metal stud framing, plumbing,…

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Security Guard 12am-8am

Company: Northbrook Behavioral Health Hospital

Location: Gloucester City, NJ

Posted Aug 05, 2025

Provide assistance to customers, employees, and visitors in a professional and courteous manner. We are offering a pleasant working atmosphere, a competitive…

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Per Diem Anesthesiologist

Company: Allied Digestive Health

Location: West Long Branch, New Jersey

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Pharmacist

Company: Premium Care Pharmacy

Location: Glendale, NY

Posted Aug 05, 2025

Active pharmacist license in the state of practice. Conduct acute care assessments and collaborate with healthcare providers on patient medication plans.

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Assistant/ Associate Professor, General Neurologist

Company: Yale University

Location: New Haven/Fairfield County, Connecticut

Posted Aug 05, 2025

View Details Apply on healthecareers.com
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General Surgery | New Mexico | $100,000 Loan Forgiveness

Company: Jackson Physician Search

Location: New Mexico

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Customer Service Associate

Company: GA Business Services

Location: East Village, NY

Posted Aug 05, 2025

High School Diploma or comparable certification. Oversee sales transactions to ensure they are completed correctly, and installation dates placed promptly.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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