Positive Customer Experience Jobs in New York City, NY

1,665,241 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Creative Strategist, Brand Partnerships

Company: Complex

Location: New York, NY

Posted Aug 05, 2025

4+ years of experience in brand strategy, creative strategy, or a related field within media, advertising, or entertainment. Legal and Identity Theft Plans.

View Details Apply on SimplyHired

Security Supervisor

Company: Madison Square Garden Entertainment

Location: New York, NY

Posted Aug 05, 2025

Lead and develop front line colleagues ensuring employees are engaged, upbeat, and capable of delivering exceptional guest experiences in a safe and secure…

View Details Apply on SimplyHired

Registered Nurse

Company: RiseWell Community Services

Location: Brooklyn, NY

Posted Aug 05, 2025

The team RN will also work to reduce health gaps and disparities caused by environmental, physical, and social determinants of health by developing health care…

View Details Apply on SimplyHired

Luxury Retail Sales Representative

Company: Aroma360 Retail

Location: New York, NY

Posted Aug 05, 2025

As a *Luxury Scent Consultant* with us, you’ll play a vital role in driving high-value sales while creating unforgettable customer experiences.

View Details Apply on SimplyHired

RN Clinical Supervisor

Company: All Metro Health Care

Location: Brooklyn, NY

Posted Aug 05, 2025

Participates in the training of new nurses and in-services for field staff. Performs on-site supervisory and teaching visits to evaluate caregivers.

View Details Apply on SimplyHired

Home Care Registered Nurse or Nurse Practitioner - $15,000 sign-on bonus

Company: St Mary's Healthcare System for Children

Location: Bronx, NY

Posted Aug 05, 2025

Holds a valid *Registered Nursing license or Nurse Practitioner License* to practice in New York State. Supports organizations mission to provide the highest…

View Details Apply on SimplyHired

Restoration Project Manager

Company: NOVA Construction Services, LLC.

Location: Brooklyn, NY

Posted Aug 05, 2025

Obtain in coordination with Permit Compliance Agent all necessary permits/license for begin the project. Nova Construction Services is leading Exterior Building…

View Details Apply on SimplyHired

Data Scientist

Company: LiveRamp

Location: New York, NY

Posted Aug 05, 2025

To be successful, you should be data-curious, consultative, comfortable using technical tools, eager to dive into technical and analytical detail, well versed…

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Executive Chef

Company: Confidential

Location: New York, NY

Posted Aug 05, 2025

An in-depth knowledge of the various processes for menu design, development and pricing; food sourcing, procurement and handling; and food and labor cost…

View Details Apply on SimplyHired
loan repayment program paid time off

FAMILY NURSE PRACTITIONER

Company: U.S. Army 6th Medical Recruiting Battalion

Location: Albuquerque, New Mexico

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Graphic Designer - CBRE Hotels NYC Advisory Team

Company: CBRE

Location: New York, NY

Posted Aug 05, 2025

Maintain technical knowledge by attending design workshops and reviewing industry publications. CBRE carefully considers multiple factors to determine…

View Details Apply on SimplyHired

Armed Guard

Company: C2 Security Inc.

Location: New York, NY

Posted Aug 05, 2025

This is a uniformed post and must be retired law-enforcement and must possess an active New York State Armed Guard license and unrestricted carry permit.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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