Positive Customer Experience Jobs in New York City, NY

1,665,428 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Plumber Mechanic

Company: B&B Mechanical Inc

Location: Brooklyn, NY

Posted Jul 22, 2025

We offer competitive salary and excellent bonuses! Candidates must have proper ID, Social Security and OSHA-40 Certification.'. Spanish speaking is a plus.

View Details Apply on SimplyHired
research

Speech Therapist Home Health SH

Company: Kaiser Permanente

Location: Union City, California

Posted Jul 22, 2025

View Details Apply on healthecareers.com

Client Service II Representative: Device Maintenance (2nd shift)

Company: Canon U.S.A., Inc.

Location: New York, NY

Posted Jul 22, 2025

Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Good computer skills/technical knowledge.

View Details Apply on SimplyHired
health system full time h1b

Diagnostic Radiologist Opportunity | Jamestown, NY | Short Commute to Canada!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted Jul 22, 2025

View Details Apply on healthecareers.com

Armed Security Officers - Flex Officer

Company: Prosegur

Location: Missouri City, TX

Posted Jul 22, 2025

Clean driving record and valid driver's license. Interact with clients, visitors, employees, and the public in a professional manner.

View Details Apply on SimplyHired

Lead Teacher - NYS Certified ( Birth - Grade 2

Company: Circle Academy

Location: Howard Beach, NY

Posted Jul 22, 2025

Salary depends on experience and certification. Candidates must demonstrate responsibility and be able to be flexible and work as a team.

View Details Apply on SimplyHired

Experienced - Roll Off Driver- Brooklyn NY

Company: Waste Connections

Location: Brooklyn, NY

Posted Jul 22, 2025

Adhere to all local, state, and federal transportation regulations. Valid Class B CDL with air brakes endorsement (minimum).

View Details Apply on SimplyHired

Painter/spackler

Company: Alfani Family Construction

Location: Brooklyn, NY

Posted Jul 22, 2025

Valid driver's license and reliable transportation preferred. Knowledge of materials, tools, and techniques used in painting and spackling.

View Details Apply on SimplyHired

(Part Time) Senior Aesthetic Nurse Injector

Company: NYC Rejuvenation Clinic

Location: New York, NY

Posted Jul 22, 2025

Must be a licensed RN or NP in New York State. Professional demeanor in a pleasant and friendly environment. Irving Park (Park Ave & 19th Street).

View Details Apply on SimplyHired

Sous Chef, Rowland's Bar & Grill

Company: Delaware North

Location: New York, NY

Posted Jul 22, 2025

Tuition and/or professional certification reimbursement. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time…

View Details Apply on SimplyHired

HVAC Project Manager

Company: Energo

Location: Woodside, NY

Posted Jul 22, 2025

In-depth knowledge of boilers and heating systems in the following areas: Steam heating systems, hydronic heating systems, domestic hot water heating systems,…

View Details Apply on SimplyHired

Senior Property Accountant 5+ years experience

Company: The KRE Group

Location: Jersey City, NJ

Posted Jul 22, 2025

Maintaining general ledger accounts, providing monthly account analysis, and reconciling balance sheet accounts. Strong written and verbal skills.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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