Positive Customer Experience Jobs in New York City, NY

1,665,428 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

AWS Senior Lead Product Manager (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted Jul 22, 2025

The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related…

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401(k) dental insurance health insurance

RN - Home Health

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 22, 2025

View Details Apply on healthecareers.com
flexible schedule malpractice insurance per diem

Psychiatry - Emergency Per Diem

Company: Trinity Health

Location: Syracuse, New York

Posted Jul 21, 2025

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full time be or bc academic

Complex Family Planning Gynecologist

Company: Weill Cornell Medical College Department of Obstetrics and Gynecology

Location: New York, New York

Posted Jul 21, 2025

View Details Apply on healthecareers.com

HVAC & Refrigeration Repair Technician

Company: Hogsalt New York

Location: New York, NY

Posted Jul 21, 2025

Must have a valid driver's license. Minimum of 2 years in-field experience with commercial HVAC and Refrigeration. Perform repairs in the following areas.

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plumber

Company: fox mechanical corp

Location: Queens, NY

Posted Jul 21, 2025

Junior mechanics minimum 3 years of experience. Mechanics minimum 5 years of experience.

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full time be or bc

Primary Care Physician- Park Slope, Brooklyn NY

Company: Northwell Health Physician Partners

Location: Brooklyn, New York

Posted Jul 21, 2025

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Associate Manager, Customer Success

Company: DoorDash USA

Location: New York, NY

Posted Jul 21, 2025

Track accounts through engagement data (via tools like Looker and Totango) to identify churn risk and work proactively to eliminate that risk.

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disability insurance paid time off tuition reimbursement

Registered Nurse Emergency (PartTime - Nights) Washington Twshp, NJ

Company: Jefferson Health

Location: Gloucester, New Jersey

Posted Jul 22, 2025

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Delivery Driver CDL B

Company: The Chefs' Warehouse

Location: Bronx, NY

Posted Jul 22, 2025

Have a valid driver’s license. Follow all company and state enforced safety requirements for loading and unloading product. Must Pass a DOT physical.

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Project Manager Information Technology

Company: Hospital for Special Surgery

Location: New York, NY

Posted Jul 21, 2025

A bachelor’s degree at a 4-year institution; preferred majors in computer science, healthcare. Track all issues and risks with the appropriate tools.

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Wireless Sales Associate

Company: Mason Services - Wireless

Location: National City, CA

Posted Jul 22, 2025

We give our Wireless Sales Associates the tools they need to develop their skills and ability in managing customer requests, being solution orientated, creating…

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Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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