Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Marketing Manager, Sandro-Paris, New York, NY

Company: SMCP NORTH AMERICA (US, CANADA)

Location: New York, NY

Posted Jul 22, 2025

Formulate and implement 360° marketing campaigns i.e. social, in-store activations, events, and clienteling support. 4 completely remote workweeks per year.

Packaging Operator

Company: Other Half Brewing

Location: Brooklyn, NY

Posted Jul 22, 2025

Collaborate with FOH team members to maintain cleanliness and organization of event spaces and public areas, contributing to a positive guest experience.

Sales Associate, Soho Women's

Company: Christian Dior Couture

Location: New York, NY

Posted Jul 22, 2025

Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and…

Analyst - Product Project Management

Company: Tiffany & Co.

Location: New York, NY

Posted Jul 22, 2025

Track, communicate and process sample invoices for vendor payment in partnership with Accounts Payable. Overall product development manufacturing process…

Executive Sous Chef

Company: Hawksmoor - NYC

Location: New York, NY

Posted Jul 22, 2025

To support the Executive Chef and manage the kitchen’s financial performance, including: Ensure stock levels are appropriate and ordering is optimised.

Cricket Wireless Sale Associate #159

Company: Spacetel LLC Cricket Wireless AD

Location: National City, CA

Posted Jul 22, 2025

Customer Support: Provide post-sales support by assisting customers with device setup, troubleshooting technical issues, and addressing billing inquiries.

Master Electrician (New York City)

Company: Metergy Solutions

Location: New York, NY

Posted Jul 22, 2025

Mentor entry level field service meter technicians on basic electrical concepts. 5+ years experience with standard concepts, practices and procedures within the…

Residential Apartment Painter

Company: Concierge Hospitality

Location: Manhattan, NY

Posted Jul 22, 2025

Collaborate with other tradespeople on construction sites to ensure seamless project execution. This role requires attention to detail, a commitment to safety,…

Experienced Plumber (valid NYS Driver License)

Company: Gerard's Plumbing & Heating Corp.

Location: Brooklyn, NY

Posted Jul 22, 2025

Must have a valid NYS driver’s license. Assemble and install pumps, valves, pipe fittings and fixtures. Troubleshoot and test plumbing systems.

Sous Chef

Company: Chef David Burke

Location: New York, NY

Posted Jul 22, 2025

 Strive for guest satisfaction—maintain the goal of creating positive guest experiences.  Provide special attention to special guests and those with special…

Sous Chef

Company: Hawksmoor - NYC

Location: New York, NY

Posted Jul 22, 2025

Hawksmoor New York opened to rave reviews in 2021 and welcomed guests into our beautiful restaurant, based in a National Historic Landmark- The United Charities…

Machine Operator - 1st Shift

Company: Schwan's Company

Location: Brooklyn, NY

Posted Jul 22, 2025

This is a full-time position within our manufacturing facility with opportunities for advancement! Responsible for the operation of manufacturing equipment with…

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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