Positive Customer Experience Jobs in New York City, NY

1,665,626 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Executive Chef Luxury

Company: Sunrise Senior Living

Location: New York, NY

Posted Jul 15, 2025

Degree or certification in Culinary Arts from an accredited institution or equivalent experience. Covid-19 and Influenza vaccination is only required to the…

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Community Living Center Registered Nurse

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 15, 2025

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Healthcare Engineer

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Johnson City, Tennessee

Posted Jul 15, 2025

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Licensed Practical Nurse-Acute Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Syracuse, New York

Posted Jul 15, 2025

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Lyric HCM Client Service Consultant III

Company: ADP

Location: New York, NY

Posted Jul 15, 2025

Your time will be spent on technical activities, contributing to projects, and utilizing analysis to solve problems.

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Assistant Nurse Manager (Emergency Department)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 15, 2025

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Nursing Assistant CLC Rehab Unit

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 15, 2025

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Cook Supervisor (Cook Foreman)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Yazoo City, Mississippi

Posted Jul 15, 2025

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Carpenter

Company: Housing Works

Location: New York, NY

Posted Jul 15, 2025

Assisting with plumbing, Door locks, installations, laying out of tools, and performing several other repairs. Assist in preparing for any/all new projects.

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Production Operator

Company: Kelly Services

Location: Union City, CA

Posted Jul 15, 2025

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Engage in development/review of procedures, documentation,…

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Registered Nurse

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Supervisory Medical Records Technician (Coder)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: New Orleans, Louisiana

Posted Jul 15, 2025

View Details Apply on usajobs.gov

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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