Positive Customer Experience Jobs in New York City, NY

1,665,626 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Data Analyst III

Company: Fanatics Holdings, Inc.

Location: New York, NY

Posted Jul 14, 2025

Conduct rigorous analysis on product, user behavior, and revenue data to uncover strategic opportunities across Fanatics’ businesses and audiences.

View Details Apply on SimplyHired

Cloud Solutions Architect

Company: Point72

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in computer science, information technology, or a related field. Lead the evaluation and selection of AWS services and tools to enhance the…

View Details Apply on SimplyHired

Carpenter / General Construction- Residential -Foreman / Manager / Handyman / Misc

Company: RemodelNY

Location: New York, NY

Posted Jul 14, 2025

3+ years of installation, carpentry, trim carpentry, construction, or in-home renovation experience. Remodel apartments quickly by using trade skills such as…

View Details Apply on SimplyHired

Vision Teacher

Company: Hebrew Academy for Special Children

Location: Brooklyn, NY

Posted Jul 14, 2025

Requirements include a:* - Appropriate NYS license/certification/Teacher of Vision Services. The staff are constantly challenged to address the needs of their…

View Details Apply on SimplyHired

Nursing Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Canandaigua, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

IT Governance Analyst

Company: Starr Companies

Location: New York, NY

Posted Jul 14, 2025

This role acts as a key bridge between technical teams (e.g., Systems, Network, Applications and Cloud Administrators) and Governance/Risk/Compliance (GRC)…

View Details Apply on SimplyHired

Licensed Practical Nurse-Specialty Clinic

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Syracuse, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Fine Dining Executive Sous Chef JN -072025-162949

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 14, 2025

Daily responsibilities include overseeing mise en place, assisting with menu development, expediting service, and ensuring kitchen cleanliness and prep accuracy…

View Details Apply on SimplyHired

AWS Cloud Architect

Company: Point72

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in computer science, information technology, or a related field. Evaluate and recommend AWS services and tools to enhance the performance,…

View Details Apply on SimplyHired
private practice full time part time

Oral Surgeon

Company: Nuvia Dental Implant Center

Location: Buffalo, New York

Posted Jul 14, 2025

View Details Apply on healthecareers.com

Medical Instrument Technician-EKG

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Salt Lake City, Utah

Posted Jul 14, 2025

View Details Apply on usajobs.gov
full time

MRI Technologist II - On Call

Company: Kaiser Permanente

Location: Redwood City, California

Posted Jul 14, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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