Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Director, Data Science Platform | Data Science Platform

Company: Rockefeller University

Location: New York, NY

Posted May 16, 2025

Ph.D. or equivalent degree in data science, machine learning, artificial intelligence, computer science, electrical engineering, statistics or a related field.

View Details Apply on SimplyHired

Project Manager II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted May 15, 2025

Develop and maintain detailed project plans, coordinate project resources, track milestones and deliverables, provide scope management and change control,…

View Details Apply on SimplyHired

Customer Service Representative - Bilingual Spanish

Company: Continuum Global Solutions

Location: Brooklyn, NY

Posted May 15, 2025

We are hiring *Spanish Bilingual Customer Service Representatives* for our office in Brooklyn, New York who will support incoming calls from New York City…

View Details Apply on SimplyHired

Multi-State Licensed Per Diem Pharmacist - Online (closed-door)

Company: Animus Veterinary Group

Location: Union City, CA

Posted May 15, 2025

Maintain accurate records of prescriptions, patient profiles, and pharmacy transactions using pharmacy software. No patient consultations are required.

View Details Apply on SimplyHired

Clinical Specialty Pharmacist Hybrid Work Schedule

Company: LeMed Specialty Pharmacy

Location: Bronx, NY

Posted May 15, 2025

Active Pharmacist license in good standing issued by the New York State Board. You will participate in the clinical and operational pharmacy workflow, managing…

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Lead Software Engineer, DevOps

Company: Capital One

Location: New York, NY

Posted May 15, 2025

Utilize programming languages like Java, Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible…

View Details Apply on SimplyHired

Machinist

Company: DEPT OF ENVIRONMENT PROTECTION

Location: New York, NY

Posted May 15, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

View Details Apply on SimplyHired

Gen AI Engineer - Marquee - Associate - NYC - GBM Public

Company: Goldman Sachs

Location: New York, NY

Posted May 15, 2025

Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber…

View Details Apply on SimplyHired

Senior Accountant (Bilingual in Mandarin)

Company: MenuSifu Inc.

Location: New York, NY

Posted May 16, 2025

▪* Bachelor’s degree in accounting or finance, or an equivalent field experience required. ▪ *Prepare and analyze financial statements (income statements,…

View Details Apply on SimplyHired

Machinist's Helper

Company: DEPT OF ENVIRONMENT PROTECTION

Location: New York, NY

Posted May 15, 2025

In addition to field work, the Machinist’s Helpers will assist machinists in the machine shop to make parts needed for Infrastructure repairs.

View Details Apply on SimplyHired
tuition reimbursement hospital residency

Clinical Pharmacist - Oklahoma City Hospital - FT

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted May 16, 2025

View Details Apply on healthecareers.com

Large Tonnage Chiller Technician - 3 years centrifugal chiller experience required

Company: Dalkia US Chiller Services NY

Location: New York, NY

Posted May 16, 2025

The ideal candidate will have mechanical knowledge and experience in field service, particularly with large Tonnage, water-cooled centrifugal chillers,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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