Positive Customer Experience Jobs in New York City, NY

1,666,203 open positions · Updated daily

Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

A/C Technician

Company: All Systems Mechanical

Location: East Elmhurst, NY

Posted Apr 18, 2025

_*A valid driver license and good standing record is necessary, we will not hire without one.*_. Familiar with materials, methods and tools used in the…

CDL-A Dedicated Truck Driver

Company: Marten Transport

Location: Jersey City, NJ

Posted Apr 18, 2025

Must have a minimum of 6 months recent qualified CDL-A driving experience to apply. Potential for additional inclement weather pay (from 0 to $200 per day).

Lead, Plastics and Technology

Company: World Economic Forum LLC

Location: New York, NY

Posted Apr 18, 2025

A bachelor's degree in a relevant field such as business administration, engineering, computer science, environmental science, economics, or a related…

MDS Assessor

Company: Union Plaza Care Center

Location: Flushing, NY

Posted Apr 18, 2025

Collaborate with interdisciplinary teams to develop and implement effective treatment plans for patients. This role requires a strong understanding of medical…

Assistant Manager HVAC & Electric

Company: Universal Studios Hollywood

Location: Universal City, CA

Posted Apr 18, 2025

More than 1 year experience in mechanical or electrical engineering. Coach and develop trade technicians with continuous improvement methodologies to trouble-…

Part-time Sales Associate (West Village)

Company: Brooklinen

Location: New York, NY

Posted Apr 17, 2025

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company…

Back End Developer- AI Trainer

Company: DataAnnotation

Location: New York, NY

Posted Apr 17, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

Project Accountant

Company: Avdoo & Partners Development

Location: New York, NY

Posted Apr 18, 2025

Prepare and distribute monthly and quarterly financial reporting packages (income statements, balance sheets, cash flow statements) to internal stakeholders and…

CDL-A Dedicated Truck Driver

Company: Marten Transport

Location: Yonkers, NY

Posted Apr 18, 2025

Must have a minimum of 6 months recent qualified CDL-A driving experience to apply. Potential for additional inclement weather pay (from 0 to $200 per day).

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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