Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

General Manager-Security Firm

Company: Urban Upbound

Location: Long Island City, NY

Posted Apr 17, 2025

Minimum requirements: Bachelor's Degree in Criminal Justice or related field with 7-10 years of supervisory/management experience in security or a related field…

View Details Apply on SimplyHired

AI Solution Business Analyst

Company: Macquarie Group Limited

Location: New York, NY

Posted Apr 16, 2025

Your role will involve documenting requirements with a focus on current state analysis, business problem statements, and stakeholder experiences.

View Details Apply on SimplyHired

Construction Project Manager

Company: BuildOps

Location: Brooklyn, NY

Posted Apr 16, 2025

Proficiency in using construction management software such as Prolog, HeavyBid, ProCore, or similar tools. Conduct regular site inspections to monitor progress…

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Data Analyst, Global Partnerships & Content

Company: Meta

Location: New York, NY

Posted Apr 17, 2025

Understand partner performance, collaborating with key stakeholders to develop recommendations for measurement. 5+ years of experience in data analytics roles.

View Details Apply on SimplyHired

Registered Nurse-Triage (Pediatrics)

Company: Weill Cornell Medicine

Location: New York, NY

Posted Apr 17, 2025

Current NYS RN registration and license. Under direction, assists physicians with triaging patient calls, health education/promotion, electronic medical record…

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HVAC Service Technician

Company: AMERITECH AIR CONDITIONING, INC.

Location: New York, NY

Posted Apr 15, 2025

Valid driver’s license with a clean driving record. Troubleshoot complex mechanical, electrical, and control system issues. Company vehicle and tools provided.

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staffing agency travel pet insurance

Travel Speech Language Pathologist - $2,141 per week

Company: Coast Medical Service

Location: North Kansas City, Missouri

Posted Apr 15, 2025

View Details Apply on healthecareers.com
travel pet insurance retirement plan

Travel LPN / LVN - $1,159 per week

Company: OneStaff Medical

Location: Concord, New Hampshire

Posted Apr 15, 2025

View Details Apply on healthecareers.com
403(b) life insurance loan repayment program

Gastroenterology Opportunity | Jamestown, NY | Multi-Specialty Group Near the Canadian Border!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted Apr 15, 2025

View Details Apply on healthecareers.com

Elementary Special Education Teacher (25-26)

Company: Explore Schools

Location: Brooklyn, NY

Posted Apr 17, 2025

Continued education support: staff are eligible to receive scholarship funds towards qualifying certification costs or higher education tuition.

View Details Apply on SimplyHired
hospital travel life insurance

Travel Nurse RN - Rehabilitation - $2,258 per week

Company: HealthTrust Workforce Solutions HCA

Location: Rochester, New Hampshire

Posted Apr 15, 2025

View Details Apply on healthecareers.com

Distinguished Engineer - Finance Technology

Company: Capital One

Location: New York, NY

Posted Apr 16, 2025

Role models and mentors, helping to coach and strengthen the technical expertise and know-how of our engineering and product community.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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