Positive Customer Experience Jobs in Remote

472,957 open positions · Updated daily

Looking for Positive Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Remote area.

Partner Development Manager - Strategic and AI Partnerships

Company: Stripe

Location: Remote

Posted Dec 01, 2025

Stripe is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet. The Global Partnerships team develops and manages relationships with critical technology and ecosystem partners. The company is seeking a strategic leader to drive growth at the intersection of AI, commerce, and strategic partnerships.

Staff Software Engineer - Data

Company: Stripe

Location: Remote

Posted Dec 01, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Company Universe team focuses on data-driven solutions to support Sales, Marketing, and Self-Serve Growth. The role of Staff Software Engineer involves designing and developing data pipelines, applications, and tools to empower these teams and improve customer experiences.

Enterprise Account Executive

Company: Perforce

Location: Remote

Posted Dec 01, 2025

Perforce is a global company with a collaborative and innovative culture. They are seeking an experienced Enterprise Account Executive to join their sales team, focusing on managing complex client relationships and driving revenue growth. The role requires expertise in sales methodologies and the ability to mentor team members.

Producer - Analytics

Company: Scopely

Location: Remote

Posted Nov 30, 2025

Scopely is seeking an Analytics-focused Producer to join their Slate Development Group, contributing to a AAA cross-platform game. The role involves coordinating telemetry initiatives, collaborating with teams, and optimizing internal processes. Requirements include 3+ years of production experience, cross-functional collaboration, and agile environment expertise. The position offers competitive compensation and benefits.

Software Engineering Manager - Creator Experience

Company: Sanity

Location: Remote

Posted Dec 01, 2025

Sanity.io is building an AI-powered Content Operating System that helps companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew automate and streamline their content operations. The Creator Experiences team is focused on creating intuitive and delightful experiences for content creators using AI to reduce toil and improve the experience of working with content at scale. The team is looking for a manager with 6+ years of software engineering experience and 1+ years of engineering leadership experience to lead a team of seven engineers in innovating and leveraging AI and large language models for practical applications.

Lead Full Stack Engineer - Java/J2EE (Director level)

Company: First Advantage

Location: Remote

Posted Nov 30, 2025

First Advantage is seeking a Lead Full Stack Engineer to drive architecture and engineering excellence for JavaJ2EE applications on Azure. The role involves technical leadership, mentorship, and hands-on development, with a focus on secure, scalable systems. The company values diversity, inclusion, and employee growth.

Customer Success

Company: ElevenLabs

Location: Remote

Posted Dec 01, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to manage a large book of business and drive client success.

Resource Management Coordinator

Company: GuidePoint Security

Location: Remote

Posted Dec 01, 2025

The Resource Management Coordinator role involves strategic resource planning, project support, and stakeholder collaboration. It requires expertise in scheduling, systems proficiency, and analytical skills to ensure efficient delivery and team success.

Customer Success - Commercial

Company: ElevenLabs

Location: Remote

Posted Dec 01, 2025

ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek a Customer Success professional to drive client success and scale their impact.

Senior Machine Learning Engineer- LiveOps Automation

Company: Scopely

Location: Remote

Posted Nov 30, 2025

Scopely is seeking a Senior Machine Learning Engineer to join their LiveOps Automation team in Spain. The role involves building ML-driven tools to enhance player experience in Midcore games, contributing to technical plans, defining the team's roadmap, and mentoring less experienced team members. Scopely values diversity and inclusivity in their work environment.

Administrative Assistant (Virtual)

Company: Celeste

Location: Remote

Posted Nov 30, 2025

This text promotes remote virtual assistant opportunities with competitive rates, remote work flexibility, and long-term client partnerships. It highlights skills required, benefits like supportive teams, and open positions for experienced professionals worldwide.

Software Engineer

Company: Tines

Location: Remote

Posted Dec 01, 2025

The job summary describes a role in the engineering team responsible for building a Records solution for data management and analytics. The role involves driving impactful changes, collaborating with design and product teams, writing high-quality code, identifying areas for improvement, mentoring other engineers, and working on projects like scaling the Records feature and creating new types of dashboards. The role requires 4+ years of experience as a software engineer, proficiency in high-level programming languages, and a focus on the most important problems. The company values health, sustainability, inclusivity, and support for employees' growth.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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