Positive Customer Experience Jobs in USA

575,296 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Project Supervisor - Integrated Marketing

Company: Finn Partners

Location: USA

Posted Nov 29, 2025

FINN Partners seeks a Project Supervisor for a remote/hybrid role with competitive salary, career growth, and a collaborative culture. Apply with resume and cover letter.

Analyst Relations Director

Company: Twilio

Location: USA

Posted Nov 29, 2025

The job posting is for a Director of Analyst Relations role at Twilio, an individual contributor position reporting to the Sr Director of Analyst Relations. The role focuses on building relationships with top-tier industry analysts and influencers to elevate Twilio's market position and guide internal team strategy. The position requires 10+ years of experience in Analyst Relations or related fields, excellent communication skills, and the ability to collaborate cross-functionally.

Sr. Marketing Operations Manager - Systems

Company: Vercel

Location: USA

Posted Nov 29, 2025

The Senior Marketing Operations Manager Systems role at Vercel focuses on owning and optimizing the marketing tech stack, integrations, and data governance. The role requires 8+ years of experience in SaaS or high-growth startups, deep expertise with marketing automation platforms like Inflection.io and Salesforce, and a strong understanding of lead routing, lifecycle management, and data governance best practices. The position offers a competitive compensation package, inclusive healthcare, learning and growth opportunities, flexible time off, and a WFH budget.

Brand & Service Design Senior Manager

Company: Abbott

Location: USA

Posted Nov 29, 2025

Abbott promotes a positive work environment with career growth opportunities, comprehensive benefits, and a mission-driven focus on healthcare innovation. The role emphasizes leadership in brand design, collaboration across teams, and creating impactful experiences for patients.

Senior Director of Information Security

Company: Netwrix

Location: USA

Posted Nov 29, 2025

This job posting highlights a Senior Director of Information Security role at Netwrix, emphasizing strategic leadership, global security program expansion, and impactful responsibilities. The position requires expertise in security operations, cloud architecture, IAM, and incident response, with opportunities to shape long-term security vision and maintain customer trust. The company values innovation, transparency, and collaboration, offering competitive benefits and career growth.

Benefits Specialist - Product Strategy & Reals

Company: G-P

Location: USA

Posted Nov 29, 2025

The Benefits Specialist role involves supporting the strategic lifecycle of global benefits offerings, focusing on renewal processes, vendor management, and collaboration with cross-functional teams. The ideal candidate should have 3+ years of experience in benefits administration, a strategic mindset, and strong communication skills.

Senior Brand Designer

Company: Vercel

Location: USA

Posted Nov 29, 2025

This job description highlights a Senior Brand Designer role at Vercel with opportunities to shape a high-impact brand, work across multiple mediums, and collaborate with a worldclass team. The position offers competitive compensation, equity, inclusive healthcare, and flexible work arrangements. It emphasizes creativity, speed, and a fast-paced environment with clear career growth potential.

QA Director - Monopoly GO!

Company: Scopely

Location: USA

Posted Nov 29, 2025

Scopely is seeking a QA Director to lead the design and development of a test framework for their flagship title, Monopoly Go, in the US. The role involves overseeing QA teams, promoting a culture of quality, and collaborating with cross-functional teams to drive continuous improvement in a fast-paced environment.

Support Specialist

Company: ImageTrend

Location: USA

Posted Nov 29, 2025

ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response communities. They are seeking a dynamic application support professional to join their team, with a focus on excellent customer service and troubleshooting. The company values innovation, collaboration, and community involvement.

Senior Product Manager- ZIO® Hardware

Company: iRhythm

Location: USA

Posted Nov 29, 2025

iRhythm seeks a Senior Product Manager to drive innovation in cardiac health solutions, offering competitive compensation and growth opportunities. The role involves cross-functional collaboration, product lifecycle management, and impactful work in digital health. Benefits include robust healthcare coverage, retirement plans, and a dynamic work environment.

Solutions Architect - Enterprise Platforms (Presales)

Company: Stripe

Location: USA

Posted Nov 29, 2025

Stripe's mission is to boost the internet's GDP through financial infrastructure. The Solutions Architecture Team collaborates with global brands to drive growth. The role requires expertise in payments, API integration, and strategic problem-solving.

Digital Marketing Project Manager

Company: Finalsite

Location: USA

Posted Nov 29, 2025

Finalsite is a leading website communications, enrollment, and marketing platform for schools and school districts worldwide. The company offers a comprehensive suite of products and services to help schools connect with their community, recruit students and staff, and fundraise while ensuring data privacy, accessibility, hosting, and security. Finalsite is headquartered in Glastonbury, CT, USA, with a remote workforce across the US, Europe, South America, and Asia.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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