Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Inclusion and Engagement Partner

Company: Dropbox

Location: USA

Posted Nov 07, 2024

Dropbox is looking for an exceptional Inclusion and Engagement Partner to join their team. The ideal candidate will have experience building and driving Inclusion and Engagement strategy, and the ability to collaborate cross-functionally in a fast-paced creative environment.

Virtual Assistant - Operations & Billing Specialist

Company: Fresh Prints

Location: USA

Posted Nov 07, 2024

The job posting is for an Accounts Receivables Specialist at a logistics company, Frontier, which helps companies grow by hiring and placing employees in other companies. The role requires a skilled Virtual Assistant with experience in billing and invoicing management, as well as strong communication and organizational skills.

Technical Curriculum Developer - Azure and Cloud Platforms

Company: Datadog

Location: USA

Posted Nov 07, 2024

The job posting is for a Technical Curriculum Developer to join the Customer Education and Training team at Datadog. The role involves creating learning content for customers, including workshops and certifications, and working closely with engineering and product teams. The company values diversity and offers benefits such as stock equity, professional development, and an inclusive company culture.

Senior DER Analyst

Company: Calibrant Energy

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior DER Analyst position at Calibrant Energy, a company that aligns solutions to accelerate the energy transition. The ideal candidate is a self-starter with strong analytical and quantitative skills, experience with coding and automation, and a passion for working with data and building new things.

School Speech Language Pathologist

Company: Care Options for Kids

Location: USA

Posted Nov 07, 2024

The position of Speech Language Pathologist provides therapeutic techniques for patients with speech language hearing oral motor swallowing and cognitive disorders. The Speech Language Pathologist plans implements and evaluates patient care to restore or maintain patient wellbeing and collaborates with the interdisciplinary team.

Engineer II, Quality Assurance & Testing

Company: Bellese

Location: USA

Posted Nov 07, 2024

Bellese Technologies is a mission-driven company that aims to make a meaningful impact on public health outcomes. They are looking for a tester to join their team, who has experience in testing complex systems, and is passionate about healthcare and changing the healthcare landscape.

Public Relations Specialist

Company: Mercy For Animals

Location: USA

Posted Nov 07, 2024

Mercy For Animals is seeking a Public Relations Specialist to join their team. The role involves drafting written materials, compiling press lists, and working with other departments to meet communications goals. The ideal candidate will have strong written and spoken communication skills, interest in animal welfare, and ability to work collaboratively.

Staff UX Writer

Company: Springhealth

Location: USA

Posted Nov 07, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers and providing accessible care to everyone. They are looking for a Staff UX Writer to join their team, who will be responsible for crafting clear and concise copy that enhances the usability and accessibility of their digital products.

Board Certified Behavior Analyst

Company: Blue Balloon ABA

Location: USA

Posted Nov 07, 2024

Blue Balloon ABA is a company that provides services for children with autism. They are looking for a dedicated employee with a huge heart who loves children and has a great work ethic. The company offers a competitive salary, flexible schedule, and comprehensive benefits package.

SBA Loan Officer

Company: First Citizens Bank

Location: USA

Posted Nov 07, 2024

The job description is for a remote role in Florida, responsible for developing and promoting the Small Business Administration's Lending Line of Business. The position involves loan processing, sales, and relationship development, requiring a bachelor's degree and 8 years of experience in the financial industry.

Vice President, Global Talent Acquisition

Company: Western Digital

Location: USA

Posted Nov 07, 2024

The job description is for a Vice President of Global Talent Acquisition at Western Digital. The company is looking for a leader to build a cohesive recruitment strategy, develop a talent planning model, and optimize global talent acquisition processes. The job requires strong business acumen, experience in a senior leadership role, and a passion for providing an ultimate candidate experience.

Senior Product Designer

Company: Bifrost

Location: USA

Posted Nov 07, 2024

Bifrost is a company that uses AI to transform lives. They are looking for a Senior Product Designer to join their team and work on cutting-edge computer vision problems. The company offers a competitive salary, equity compensation, and a flexible working environment.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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