Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Financial Analyst III

Company: Rackspace

Location: USA

Posted Nov 06, 2024

The job posting is for a Financial Analyst III at Rackspace Technology, responsible for complex financial analyses, budgeting, and forecasting. The role requires advanced technical knowledge, strong communication and organizational skills, and ability to work independently.

Foundation Grants Support Intern

Company: CALSTART

Location: USA

Posted Nov 06, 2024

CALSTART is a mission-driven organization offering a 6-month paid internship opportunity for a highly motivated individual to support the Development Initiative. The role involves supporting grants management, coordinating outreach, and assisting with proposals. The organization values transparency, provides competitive compensation, and offers generous benefits to full-time employees.

Lead Robotics Engineer

Company: Darkhive

Location: USA

Posted Nov 06, 2024

Darkhive LLC is a company that is making robotics accessible, with a focus on public safety and defense. They are building a new generation of US-produced autonomous drones, designed to be scalable in cost, deployment, and management.

Senior Android Engineer

Company: brightwheel

Location: USA

Posted Nov 06, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They are seeking a Senior Android Engineer to join their mobile team and are committed to creating a diverse and inclusive work environment.

Campaign Manager - Enterprise

Company: Unified

Location: USA

Posted Nov 06, 2024

The job description is seeking a skilled Digital Campaign Manager to join the AdOps team. The role involves building and optimizing ad campaigns, working with publisher partners, and meeting client KPIs. The ideal candidate is analytical, organized, and results-driven, with experience in paid advertising and social media.

Head of Design

Company: Polygon Labs

Location: USA

Posted Nov 06, 2024

Polygon Labs is a software development company building a network of aggregated blockchains. The Head of Design will lead a talented design team in creating intuitive designs for developers, fostering a culture of creativity and innovation.

Software Engineer II

Company: Nextech

Location: USA

Posted Nov 06, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent, and driven to succeed. They value diversity and offer competitive benefits.

Senior Machine Learning Engineer

Company: Reddit

Location: USA

Posted Nov 06, 2024

The job posting is for a Machine Learning Engineer to work on personalizing Reddit notifications. The team values impact, personal growth, openness, and kindness. The role involves building and deploying machine learning models, collaborating with other engineers, and mentoring.

Manager - Machine Learning

Company: MyFitnessPal

Location: USA

Posted Nov 06, 2024

MyFitnessPal is looking for a Manager of Machine Learning to lead and scale a team of data scientists and machine learning engineers. The role involves promoting team growth, developing strong working relationships, and building a ML Ops environment to empower the ML team.

Segment Sales Enablement Specialist

Company: Twilio

Location: USA

Posted Nov 06, 2024

Twilio is a company that values diversity and inclusivity, and is looking for a Sales Enablement Specialist to join their team. The role involves driving cross-functional alignment, developing product enablement programs, and synthesizing technical concepts for non-technical teams. The company offers a range of benefits, including competitive pay, generous time off, and opportunities for professional growth.

Procurement Manager

Company: iHerb

Location: USA

Posted Nov 06, 2024

The Procurement Manager is responsible for leading planning teams, purchasing, and managing suppliers to achieve inventory goals and support company growth strategies. The ideal candidate will thrive in a fast-paced environment and adjust to change quickly.

Manager, Talent Solutions

Company: Doordashusa

Location: USA

Posted Nov 06, 2024

DoorDash is looking for a talented Manager Talent Solutions to join their team and work closely with the product team to drive key business decisions and innovate in critical tools such as Workday and Greenhouse. The role involves leading and growing a team that builds the core talent products and strengthens the platform foundations.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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