Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Director of Marketing

Company: Metalab

Location: USA

Posted Oct 23, 2024

The job posting is looking for a marketing expert to lead the Metalab brand, with responsibilities including developing marketing strategies, managing a team, and reporting on performance. The ideal candidate has a strong understanding of digital marketing, consumer technology, and brand building, with a proven track record of success in senior marketing roles.

B2B Growth Marketer

Company: Anagram

Location: USA

Posted Oct 23, 2024

Anagram is a leading insurance billing platform for eye care providers, offering a comprehensive solution for revenue cycle management. The company is looking for a B2B growth marketer to drive awareness and generate leads for the sales team.

Senior Infrastructure Engineer

Company: Osmind

Location: USA

Posted Oct 23, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. They are building a solution to accelerate new science and are looking for a DevOps and Infrastructure engineer to support their infrastructure management, deployment, and monitoring.

IT Quality Assurance Engineer

Company: BeyondTrust

Location: USA

Posted Oct 23, 2024

BeyondTrust is a company that values flexibility, trust, and continual learning, and is looking for IT Quality Assurance Engineers to join their team. The role involves planning and implementing quality assurance procedures, and requires a strong understanding of software development and testing methodologies.

Director - Pharmacovigilance (PV) Clinical Trials Operations

Company: ClinChoice

Location: USA

Posted Oct 23, 2024

ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance. They are looking for a dynamic person to join their in-house team as a Director of Pharmacovigilance PV Clinical Trials Operations on a permanent basis.

Program Manager, Operations

Company: Stellar Health

Location: USA

Posted Oct 23, 2024

Stellar Health is a US-based Healthtech company that helps primary care providers put patient health first. They use a mix of technology, people, and analytics to support providers at the point of care, delivering real-time patient information and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy.

Solutions Engineer - Sales

Company: KlearNow.ai

Location: USA

Posted Oct 23, 2024

KlearNowAI is a cutting-edge technology company seeking a Sales Solutions Engineer to demonstrate the value of their products to potential clients. The role involves performing product demos, providing technical expertise, and assisting in scoping client needs.

Senior FP&A Manager - Sales

Company: Weights & Biases

Location: USA

Posted Oct 23, 2024

The job posting is for a Sr Manager position in Weights amp Biases, a Series C company, to support financial forecasting, planning, and reporting. The role requires strong financial modeling skills, experience in gotomarket FPampA, and excellent communication skills.

Senior Marketing Lead - Marcom

Company: Airbnb

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Marketing Lead at Airbnb, responsible for developing marketing plans, creative briefs, and communications. The ideal candidate has 12+ years of experience in consumer tech, travel, design, or lifestyle, and is proficient in Keynote and Figma.

Senior Copywriter

Company: Ping Identity

Location: USA

Posted Oct 23, 2024

Ping Identity is a company that values digital freedom, respect, and diversity. They provide a flexible and collaborative work environment and offer competitive benefits and perks. The company is looking for a Senior Copywriter to join their In-House Brand and Creative team.

Data Engineer

Company: Elicit

Location: USA

Posted Oct 23, 2024

Elicit is an AI research assistant that uses language models to help researchers make better decisions. It's a scalable ML system based on human-understandable task decompositions with supervision of process not outcomes. The company is hiring a Data Engineer to take its academic research paper pipeline to the next level.

Paid Media Manager

Company: QuinStreet

Location: USA

Posted Oct 23, 2024

The job posting is for a paid digital marketing expert at Cloud Control Media, an innovative marketing agency. The role involves developing and implementing digital media strategies, managing multiple channels, and collaborating with the creative team. The expected salary range is $60,000 to $80,000 annually.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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