Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Group Product Manager - Platform Custody & Crypto Funding

Company: Kraken

Location: USA

Posted Oct 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is committed to industry-leading security, crypto education, and world-class client support.

Senior Cloud Alliance Manager

Company: Teleport

Location: USA

Posted Oct 18, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. They are seeking an experienced Alliance Manager to develop and grow their strategic alliance with Amazon Web Services (AWS) globally.

Senior Counsel, Regulatory & Product

Company: Maven Clinic

Location: USA

Posted Oct 18, 2024

Maven Clinic is a virtual clinic that provides clinical, emotional, and financial support to women and families. The company has received numerous awards and recognition for its innovative approach to healthcare and has been named to the Time 100 Most Influential Companies list. Maven is looking for a Senior Counsel Regulatory and Product to lead its cross-functional regulatory efforts and support its rapid growth.

Product Designer

Company: Freed

Location: USA

Posted Oct 18, 2024

Freed is a company that combines clinician love with AI technology to create products that make clinicians happier. They have acquired 10,000 paying clinicians and exceeded $11M ARR. They are looking for entrepreneurs to join their team and are expanding their product offering.

Social Worker

Company: NYU Langone Health

Location: USA

Posted Oct 18, 2024

NYU Grossman School of Medicine is a prestigious medical school that has trained thousands of physicians and scientists. It is committed to improving the human condition through medical education, scientific research, and direct patient care. The school values diversity, inclusion, and individual skills, ideas, and knowledge.

Field Sales Representative

Company: Booksy

Location: USA

Posted Oct 18, 2024

The text describes Booksy, a platform that connects beauty and wellness professionals with customers, and its mission to empower service providers and consumers. It highlights the company's values, benefits, and job opportunities.

Paralegal AI Trainer

Company: Invisible Technologies

Location: USA

Posted Oct 18, 2024

The text describes a job opportunity for a paralegal to work on a proof of concept project with a leading information technology company. The role involves training AI models and requires strong attention to detail, excellent grammar, and a strong understanding of American Standard English.

Supervisor of BCBA Talent Acquisition

Company: Blue Balloon ABA

Location: USA

Posted Oct 18, 2024

Blue Balloon ABA is hiring a Supervisor of BCBA Talent Acquisition to lead the recruitment of compassionate and mission-driven individuals. The role involves partnering with hiring managers, developing strategies to market talent opportunities, and providing exceptional client service.

Sr. Manager, Sisense Community

Company: Sisense

Location: USA

Posted Oct 18, 2024

The job posting is seeking an experienced Community Leader to join the team in a management role. The role involves building and nurturing vibrant communities across digital and physical spaces, and requires strong communication, organizational, and interpersonal skills.

Contract Recruiting and Talent Acquisition Specialist

Company: AnswersNow

Location: USA

Posted Oct 18, 2024

AnswersNow is a digital health company that provides virtual autism care to families. They are seeking a Recruiting and Talent Acquisition Specialist to manage the recruitment process for Board Certified Behavior Analysts (BCBAs). The company is committed to cultivating a diverse and inclusive workplace and is an equal opportunity employer.

Head of Customer Support

Company: brightwheel

Location: USA

Posted Oct 18, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Head of Customer Support and Payment Operations to develop a multi-year strategy to maximize customer retention and lead the full Support team.

Manager, Customer Support

Company: Sift

Location: USA

Posted Oct 18, 2024

The Customer Support team at Sift is dedicated to providing exceptional service to customers, ensuring their success and satisfaction. The team is looking for a Customer Support Manager to lead and mentor a team of support specialists, responsible for managing day-to-day support operations and driving continuous improvement.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages