Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Digital Project Manager

Company: Digital Yalo

Location: USA

Posted Oct 19, 2024

The text describes a company called Yalo that is hiring a Digital Project Manager. The role requires strong organizational skills, attention to detail, and experience with project management tools. The company values diversity, creativity, and individuality, and offers a range of benefits and perks.

Virtual Primary Care Physician

Company: Galileo

Location: USA

Posted Oct 19, 2024

Galileo is a team-based medical practice that provides high-quality, comprehensive, and evidence-based primary care to diverse and complex patients. They are looking for culturally sensitive clinicians to join their digital-first primary care medical group, offering flexible scheduling, competitive benefits, and a culture that fosters teamwork and excellence.

Platform Engineer

Company: Cranial Technologies

Location: USA

Posted Oct 19, 2024

Cranial Technologies is seeking a Platform Engineer to join their growing Information Technology team. The ideal candidate has experience with infrastructure as code, cloud platforms, and automation. The company offers a range of benefits, including medical and dental insurance, 401k retirement plan, and paid time off.

Data Scientist I

Company: FiscalNote

Location: USA

Posted Oct 19, 2024

The job posting is for a Data Scientist to work on data science projects within the FiscalNote Global Intelligence FNGI data team. The role involves data analysis, product innovation, and automation. The ideal candidate has a strong grasp of data science, analysis, and engineering, and is able to work independently and collaboratively.

Product Owner, IVR & Chat

Company: Brightspeed

Location: USA

Posted Oct 19, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Product Owner IVR amp Chat to lead the development and launch of portfolio products and platforms.

Member Marketing Manager

Company: Rightway Healthcare

Location: USA

Posted Oct 19, 2024

Rightway is seeking a Member Marketing Manager to join their team. The role involves developing content, creating campaigns, and improving member engagement. The company is looking for a marketer with 4+ years of experience, a bachelor's degree, and a passion for healthcare.

Marketing Operations Manager

Company: IntelliShift

Location: USA

Posted Oct 19, 2024

IntelliShift is a rapidly growing B2B SaaS company seeking a Marketing Operations Manager to optimize marketing processes, manage marketing technology, and drive successful campaigns. The company offers competitive compensation, outstanding benefits, and a culture driven by being a good human.

Manager, L1 Triage

Company: Cohere Health

Location: USA

Posted Oct 19, 2024

Cohere Health is a fast-growing clinical intelligence company that improves lives at scale by promoting patient-specific care options using AI and deep clinical expertise. The company is looking for a Manager of Client Experience Support to lead the team in delivering exceptional service to clients.

Project Facilitator / Project Coordinator - Healthcare Technology

Company: Blue Star Partners LLC

Location: USA

Posted Oct 19, 2024

The job posting is seeking a Project Facilitator with experience in commercial project coordination to support the Rapid Acceleration of Diagnostics Technology. The role involves coordinating interactions among the Program Team, managing project progress, and participating in presentations and decision meetings.

Senior Build Release Engineer

Company: Bitwarden

Location: USA

Posted Oct 19, 2024

Bitwarden is a company that empowers individuals and enterprises to securely store and share sensitive data. They are looking for a Sr Build Release Engineer to contribute to their design and approach to building and distributing their products and services. The role requires experience in cloud environments, Kubernetes, and GitOps principles, as well as proficiency in source control, continuous integration, and continuous delivery.

RCM Customer Success Manager

Company: Osmind

Location: USA

Posted Oct 19, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. The company is working to accelerate new science and improve access to care for patients. They are expanding their services to include revenue cycle management and are hiring a team member to manage client accounts and provide expert guidance on mental health billing.

Strategic Partnerships Director

Company: Flipside Crypto

Location: USA

Posted Oct 19, 2024

The text describes Flipside, a company that helps blockchain ecosystems grow through data science and community. It highlights the company's proprietary wallet scoring methodology and its ability to drive meaningful ecosystem awareness and activation. The text also describes the role of the Strategic Partnerships Director, who is responsible for building relationships with potential blockchain customers and designing consultative approaches to solving growth.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages