Positive Customer Experience Jobs in USA

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Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Senior Database Engineer – SQL Server and Azure

Company: Green Dot Corporation

Location: USA

Posted Dec 05, 2025

Green Dot is seeking a Database Engineer with expertise in SQL Server and Azure cloud technologies to join their product engineering team. The role involves designing, implementing, and optimizing SQL Server databases, leading Azure migration efforts, developing cloud-native data solutions, and collaborating with AI copilots. The company offers a Work from Anywhere model and values diversity and inclusion.

Product Implementation Specialist

Company: First Advantage

Location: USA

Posted Dec 05, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. They are seeking a Product Implementation Specialist to join their team and contribute to delivering critical product implementations. The company offers a rewarding career with competitive benefits and opportunities for growth.

Manual Tester - EHR

Company: Guidehouse

Location: USA

Posted Dec 05, 2025

The job posting is for a manual tester position on the VA Cerner implementation project. The role involves executing manual testing procedures, developing test cases, identifying defects, collaborating with stakeholders, and ensuring compliance with testing standards. The position requires a bachelor's degree or equivalent experience, US citizenship, and experience with Cerner Oracle Health EHR Software. The annual salary range is $53,000 to $88,000.

Principal Marketing Specialist

Company: VSP Vision

Location: USA

Posted Dec 05, 2025

The text outlines a role in leading customer experience marketing strategies, collaborating with teams, managing agencies, and developing high-impact initiatives aligned with business goals. It details required skills, responsibilities, and compensation information for a marketing leadership position.

Senior/Principal Software Engineer - Cloud

Company: Utilidata

Location: USA

Posted Dec 05, 2025

Utilidata is a fast-growing NVIDIA-backed edge AI company that enables greater visibility and control of power utilization in energy-intensive infrastructure. They are seeking a senior software engineer to join their cloud engineering team and contribute to the development of their distributed AI platform, Karman. The role requires experience in Python, cloud technologies, CICD, and big data processing, as well as the ability to mentor junior engineers and collaborate with cross-functional teams.

Accounts Receivable Specialist 1

Company: VSP Vision

Location: USA

Posted Dec 05, 2025

The job description outlines the responsibilities and requirements for an Accounts Receivable role in a distributed workforce environment. The position involves providing excellent service and support, acting as the primary point of contact for complex inquiries, performing various Accounts Receivable tasks, collaborating with customers and business partners, maintaining data integrity and security, and mentoring new teammates. The ideal candidate should have 1-2 years of relevant experience, strong math and problem-solving skills, effective communication abilities, and the ability to work within multiple systems.

Staff Software Systems Engineer - Behavior Validation

Company: General Motors

Location: USA

Posted Dec 05, 2025

The job description outlines a critical role for a Staff Software Systems Engineer on the Behavior Validation team within the Autonomous Vehicle organization. The role involves leading validation efforts for autonomous vehicle software, defining requirements and metrics, analyzing and characterizing autonomous behaviors, prototyping testing strategies, and mentoring team members. The ideal candidate should have an advanced degree in a relevant field, 10+ years of experience in systems engineering or related fields, proficiency in SQL, Python, and C++, strong analytical thinking skills, and excellent communication skills.

Medical Experts

Company: Launch That

Location: USA

Posted Dec 05, 2025

Launch That, recognized as a Top Workplace, seeks freelance medical experts to provide accurate insights and support public health education. The role includes media responses, interviews, and compliance with industry standards.

VP - Marketing and Communications

Company: Beyond Type 1

Location: USA

Posted Dec 05, 2025

The Vice President of Marketing & Communications at Beyond Type 1 will lead bold digital-first marketing strategies to amplify a powerful mission and drive global engagement. The role involves inspiring and leading a remote team, crafting multichannel marketing strategies, streamlining marketing operations, driving performance through insights, and collaborating across teams and communities. Bonus points if the candidate lives with Type 1 or 2 diabetes or has personal experience as a caregiver.

Healthcare Technology Consulting - Deputy Project Manager - PMO Support

Company: Guidehouse

Location: USA

Posted Dec 05, 2025

The Deputy Project Manager PMO Support role is critical for the Oracle Health EHR implementation initiative. The position involves program coordination, governance, stakeholder engagement, reporting, risk management, and surge planning. The ideal candidate should have a bachelor's degree, 7 years of project management experience, and 3 years in healthcare IT or public sector programs. Strong communication, facilitation, and documentation skills are required.

Strategic Account Executive

Company: Form Health

Location: USA

Posted Dec 05, 2025

Form Health is a virtual obesity medicine clinic that provides high-quality, evidence-based treatment through telemedicine. They offer a multidisciplinary approach, working closely with patients through a proprietary mobile app. The company is venture-backed and aims to empower patients and drive impact at a national scale. They are seeking a Strategic Account Executive to drive retention, growth, and satisfaction for high-value client accounts.

Principal Software Engineer I

Company: Perforce

Location: USA

Posted Dec 05, 2025

The job posting is for a motivated and detail-oriented frontend or full stack Software Engineer to join the team. The role involves maintaining and enhancing the frontend presentation of the company's flagship on-premise product using TypeScript, Angular, and GraphQL. The position requires 10+ years of experience, strong communication skills, and experience with modern JavaScript frameworks.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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