Positive Customer Experience Jobs in Washington DC

101,212 open positions · Updated daily

Looking for Positive Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Washington DC area.

Operations Specialist PT - Washington DC

Company: Bird

Location: Washington, DC

Posted Jan 23, 2025

Grants Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 23, 2025

Accounts Payable - Peoplesoft

Company: Addison Group

Location: Washington, DC

Posted Jan 23, 2025

Revenue Accountant ASC 606

Company: Addison Group

Location: Washington, DC

Posted Jan 23, 2025

Trade Policy Data Analyst

Company: Aalis Management Consulting

Location: Washington DC

Posted Jan 23, 2025

Aalis Management Consulting, an 8a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB), is seeking a Trade Policy Data Analyst. The role involves monitoring and enforcing trade policies, providing data analysis on imports, exports, investments, production, and prices. The ideal candidate should have a degree in economics, political science, finance, international relations, data science, or a related field. They must possess advanced data analytics skills, extensive knowledge of Excel, and familiarity with programming languages like Stata or Python, or visualization software like Tableau. The position requires high attention to detail, task prioritization, and the ability to work under deadlines.

Temporary Corporate Recruiter (6 months)

Company: Addison Group

Location: Washington, DC

Posted Jan 23, 2025

Addison Group is looking for a Corporate Recruiter to join their team in Arlington, Virginia. The ideal candidate should have 2-4 years of recruiting experience, a Bachelor's degree, and proficiency in Microsoft Office. Key responsibilities include full life-cycle recruitment, candidate sourcing, screening, interview scheduling, and onboarding management. The recruiter will work closely with hiring managers, provide top-notch customer service, and generate hiring reports. The role requires strong communication, networking, and organizational skills, along with the ability to multitask and work in a fast-paced environment.

Data Entry Assistant

Company: Addison Group

Location: Washington, DC

Posted Jan 23, 2025

Trade Data Analyst

Company: Aalis Management Consulting

Location: Washington DC

Posted Jan 23, 2025

Aalis Management Consulting, an 8a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB), is seeking a Trade Data Analyst. The role involves monitoring and enforcing trade functions, analyzing imports, exports, investments, production, price, and corporate data. The ideal candidate should have a degree in economics, political science, finance, international relations, data science, or a related field, and extensive knowledge of Excel, Stata, Python, or Tableau. The position requires high attention to detail, task prioritization, and the ability to work under deadlines. Aalis Management Consulting is an Equal Opportunity Affirmative Action Employer.

Regional Associate Sales Representative - Chesapeake Bay - Orthopedic Instruments

Company: Stryker

Location: Washington, DC

Posted Jan 23, 2025

Stryker, a renowned medical technology company, is seeking an Orthopaedic Instruments Associate Sales Representative. The role involves promoting and selling Stryker's Orthopaedic Instruments products, conducting product evaluations, and providing excellent customer service. The ideal candidate should be a challenger, team player, charismatic networker, strategic closer, customer-oriented achiever, and game changer. They should possess a Bachelor's Degree, 1-2 years of medical sales experience, and be comfortable with 20% travel. Stryker offers comprehensive benefits, in-house product training, and a competitive work environment. The company is committed to making healthcare better through innovative products and services.

Data Specialist - Global Trade

Company: Aalis Management Consulting

Location: Washington DC

Posted Jan 23, 2025

Aalis Management Consulting, an 8a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB), is seeking a Data Specialist. The role involves monitoring and enforcing trade functions, providing data analysis, and supporting enforcement-related negotiations. The ideal candidate should have a degree in a relevant field, extensive knowledge of Excel, and familiarity with programming languages like Stata or Python, or visualization software like Tableau. The position requires high attention to detail, task prioritization, and the ability to work under deadlines.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages