Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Manager - Support Engineering
Company: GitLab
Location: North America,Latin America
Posted Dec 14, 2025
This role involves leading a Support Engineering team, improving customer support processes, and fostering team growth. The position offers competitive salaries and opportunities for technical development.
Music Data Analyst (Spanish)
Company: 1021 Creative
Location: USA
Posted Dec 14, 2025
This job posting describes a bilingual Music Data Analyst role with responsibilities in data management, quality control, and client support. It outlines required skills in Spanish and English, organizational abilities, and benefits like remote work and health insurance.
Senior Engineering Manager - Population Health & AI
Company: Form Health
Location: USA
Posted Dec 14, 2025
Form Health is expanding its cardiometabolic health platform with AI-driven solutions, seeking a Software Engineering Manager to lead innovative healthcare technologies. The role emphasizes patient-centric care, engineering excellence, and cross-functional collaboration in a remote, high-growth startup environment.
Account Executive - Large Enterprise
Company: Zapier
Location: North America
Posted Dec 14, 2025
Zapier is seeking a Large Enterprise Account Executive to drive strategic adoption of automation and AI solutions for large organizations. The role involves collaborating with executives and technical teams, navigating complex sales cycles, and contributing to product strategy. The company emphasizes a remote work culture, diversity, and growth opportunities while promoting responsible AI use.
Director, Medical Portfolio Lead - Women's Health
Company: Viatris
Location: USA
Posted Dec 14, 2025
Viatris Specialty LLC emphasizes empowering people worldwide through healthcare innovation and stability. The role of the US Womens Health Medical Portfolio Lead involves ensuring safe medicine use, strategic planning, and stakeholder engagement while maintaining independence from commercial influence. The position requires expertise in medical affairs, strong communication skills, and alignment with company objectives.
Licensing and Credentialing Specialist
Company: Form Health
Location: USA
Posted Dec 14, 2025
Form Health is a telemedicine clinic specializing in obesity treatment, offering high-quality care through technology and a multidisciplinary team. The company emphasizes patient empowerment, DEI initiatives, and a supportive work environment. A job opening for a LicensingCredentialing Specialist is described, highlighting responsibilities related to credentialing processes, compliance, and system management. Benefits include competitive compensation, health packages, and flexible work arrangements.
Staff AI Innovation Engineer - Employee Experience
Company: Airbnb
Location: USA
Posted Dec 14, 2025
This role involves developing AI-powered solutions for employee experience, collaborating with cross-functional teams, and creating innovative tools to enhance workflows and data-driven decisions.
Data Analyst
Company: Form Health
Location: USA
Posted Dec 14, 2025
Form Health is a telemedicine obesity treatment clinic offering high-quality care through a multidisciplinary team. They seek a Data Analyst to drive data-driven decisions across product development and operations, with a focus on improving healthcare outcomes. The role includes building dashboards, collaborating with cross-functional teams, and working remotely. The company emphasizes patient-centric care, innovation, and a diverse, inclusive workplace with competitive benefits.
Product Design Senior Manager
Company: Abbott
Location: USA
Posted Dec 14, 2025
Abbott offers impactful healthcare solutions and comprehensive employee benefits, including medical coverage, retirement plans, and career growth opportunities, positioning itself as a top employer globally.
Customer Success Architect
Company: GitLab
Location: Japan
Posted Dec 14, 2025
This job description outlines the role of a Customer Success Architect at GitLab, emphasizing alignment with customer goals, technical enablement, and long-term relationship building. The position requires expertise in DevSecOps practices, strong communication skills, and collaboration across teams to drive product adoption and customer satisfaction.
Personal Injury Protection (PIP) Adjuster
Company: Reserv
Location: USA
Posted Dec 14, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking detail-oriented professionals for a PIP Resolution Specialist role with competitive benefits and flexible work arrangements. The position emphasizes innovation, customer service, and collaboration while offering opportunities for growth and professional development.
Software Development Engineer II - API
Company: Mapbox
Location: USA
Posted Dec 14, 2025
Mapbox is a leading platform for location-aware businesses, offering tools for navigation and customization. The company seeks innovative Software Development Engineers to join their teams, emphasizing collaboration, technical excellence, and diverse growth opportunities.