Positive Customer Experience Jobs

1,751,217 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Senior Full Stack Developer

Company: Guidehouse

Location: USA

Posted Dec 14, 2025

This job posting seeks a FullStack Developer with expertise in cloud technologies and Agile practices for a role involving modernization projects and AWS cloud solutions. The position offers competitive compensation, comprehensive benefits, and opportunities for professional growth within a supportive work environment.

ServiceNow Business Analyst

Company: Guidehouse

Location: USA

Posted Dec 14, 2025

This job posting highlights a Software Development and Support role requiring a Secret clearance, with responsibilities including ServiceNow project leadership, technical collaboration, and process improvement. The position offers competitive compensation ($92,000-$153,000), a comprehensive benefits package, and opportunities for professional growth. It emphasizes teamwork, technical expertise, and alignment with federal regulations and innovation.

Strategic Core Account Executive, DHS

Company: Databricks

Location: Remote

Posted Dec 13, 2025

This job description highlights a Strategic Account Executive role at Databricks, emphasizing growth opportunities, technical expertise, and impactful client relationships in the Public Sector. The position requires experience in enterprise sales, innovation leadership, and value-driven execution within the big data and AI space.

Regulatory Food Scientist IV

Company: Guidehouse

Location: USA

Posted Dec 13, 2025

This job posting seeks a highly qualified professional for an IT Project Management role with the FDA, requiring a PhD and extensive experience in food safety assessment. The position offers a competitive salary range of $13000000-$21600000 and comprehensive benefits including medical insurance, retirement plans, and professional development opportunities.

Partnership Head

Company: HR Force International

Location: Remote

Posted Dec 13, 2025

This job posting seeks a Head of Partnerships with experience in RegTech and IDV to build a global partnership ecosystem. Key responsibilities include developing partnership strategies, negotiating agreements, and driving revenue through alliances. The role requires 8+ years in partnerships or business development, with expertise in compliance-driven industries. Applicants must mention FECILITOUS and the specified tag to demonstrate they read the post.

Customer Success Director (Technology Vertical)

Company: First Advantage

Location: USA

Posted Dec 14, 2025

This job posting highlights a Customer Success Director role at First Advantage, emphasizing strategic account management, revenue growth, and collaboration with global clients. The position offers remote work flexibility, competitive compensation, and comprehensive benefits, positioning it as a rewarding career opportunity within a forward-thinking company committed to innovation and employee growth.

French Speaking Jobs Greece Work Greece Fully Paid Relocation Package

Company: Mercier Consultancy MD

Location: Remote

Posted Dec 13, 2025

Mercier Consultancy offers exciting French-speaking roles in Greece with relocation, competitive salary, and professional growth. Responsibilities include customer service and CRM management. Ideal for those seeking cultural immersion and career advancement.

Offensive Security Engineer Agent Security

Company: OpenAI

Location: Remote

Posted Dec 13, 2025

OpenAI's Security team seeks a Principal-level Offensive Security Engineer to enhance their security posture through innovative attack simulations and strategic improvements. The role involves testing AI-powered products, collaborating with teams, and ensuring safety in AI development while emphasizing the company's mission to benefit humanity through responsible AI innovation.

Danish Speaking Jobs Greece Work Greece Fully Paid Relocation Package

Company: Mercier Consultancy MD

Location: Remote

Posted Dec 13, 2025

Mercier Consultancy offers Danish-speaking job opportunities in Greece with relocation packages, competitive salaries, and professional growth. Ideal for professionals seeking a vibrant lifestyle and customer support roles with strong career advancement.

Digital Marketing & Client Outreach Consultant

Company: Blue Shed Group

Location: Remote

Posted Dec 13, 2025

This job posting seeks a remote Digital Marketing Client Outreach Consultant with experience in digital outreach and marketing. The role offers commission-based earnings, flexible remote work, and training. Key requirements include digital platform proficiency, communication skills, and 5-7+ years of professional experience.

Social Media Manager

Company: Gratitude Driven LLC

Location: Anywhere

Posted Dec 13, 2025

This job description seeks a Social Media Manager to build a creator brand focused on mindset and productivity content. The role involves strategy development, content creation, analytics, and community engagement across platforms like TikTok, Instagram, and YouTube. The employer emphasizes growth potential, flexibility, and collaboration while valuing creativity, punctuality, and detail-oriented work.

Digital Marketing Manager Online Opportunity

Company: mindmoneyreset

Location: Remote

Posted Dec 13, 2025

This job posting promotes a dynamic company offering training, support, and income opportunities for self-motivated individuals seeking flexibility and global growth in a proven business model.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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