Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Bilingual Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job description is for a bilingual Spanish and English customer service role at a Fortune 100 company, specifically for their Gold Customer Service licensed class starting January 26, 2026. The role requires a valid Property & Casualty or Personal Lines License and offers paid mandatory training. The position provides 24/7 support, with responsibilities including assisting customers, delivering expertise, providing guidance, upholding customer care standards, and accurately maintaining data. The company values personal and professional growth, and offers comprehensive benefits and an inclusive culture.
Senior Product Design Lead - Payments & Risk Platform
Company: Gusto, Inc.
Location: Canada
Posted Dec 07, 2025
The role is for a Payments + Risk Design Lead at Gusto, responsible for end-to-end product design of complex financial systems. The position requires 8-10 years of product design experience, expertise in systems thinking, and the ability to lead design direction and influence cross-functional partners. The role offers competitive compensation and the opportunity to work on mission-critical systems that empower small businesses.
Senior Software Engineer - Fullstack
Company: Webflow
Location: Argentina
Posted Dec 07, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are expanding their engineering team in Argentina to work on new products and features. The role is for a Senior Software Engineer Fullstack to design and implement scalable backend services and APIs using technologies like Node.js, TypeScript, MongoDB, and AWS.
Senior People Operations Generalist
Company: Mercury
Location: USA
Posted Dec 07, 2025
Mercury is seeking a Senior People Operations Generalist to join their team as they scale globally. The role involves managing leave of absence processes, advancing DEIB initiatives, and serving as a Workday partner. The ideal candidate should have 5+ years of experience in People Operations, experience using Workday, and a strong ability to handle sensitive matters with empathy and exceptional communication skills.
Software Engineer, Streaming Systems
Company: Hightouch
Location: North America
Posted Dec 07, 2025
The company is seeking a software engineer to join their Streaming Systems team, which focuses on high-throughput systems for collecting and processing billions of behavioral events. The role involves building infrastructure for ingesting clickstream, product interaction, and transactional data. The company emphasizes high ownership, autonomy, and a fast-paced startup environment. They offer a competitive salary range and equity compensation.
Senior Frontend Web Engineer - Compliance Engineer
Company: Reddit
Location: USA
Posted Dec 07, 2025
Reddit is a platform that brings community and belonging to people worldwide through various interest-based communities. The company is launching a Compliance Engineering team to ensure their platforms meet evolving regulatory requirements and maintain trust. The role involves shaping the future of Reddit, partnering with teams, and leading initiatives critical to the business and platform integrity.
Demo Strategy & Effectiveness Manager
Company: Figma
Location: USA
Posted Dec 07, 2025
The job posting is for a Demo Strategy & Effectiveness Manager at Figma, responsible for designing and enabling world-class demo experiences for the company's products. The role involves collaborating with various teams, staying up-to-date with new features, and training the field team. Figma offers a competitive compensation package and values continuous learning and growth.
Senior Software Engineer - Developer Tools, Poe
Company: Quora
Location: USA
Posted Dec 07, 2025
Quora seeks engineers to join their remote team, focusing on Poe's AI platform. The role involves building tools for developers, with a culture of collaboration and innovation. Benefits include competitive pay, remote work, and equity.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job posting is for a licensed insurance professional to join a Fortune 100 company's Gold Customer Service team. The role involves providing 24/7 support to agents, assisting customers with insurance-related inquiries, and promoting insurance products and services. The company values personal and professional growth, offers paid training, and has a competitive salary range.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.
Internal Product Manager - AI Tooling
Company: Figma
Location: USA
Posted Dec 07, 2025
The job posting is for an experienced Product Manager AI Internal Tooling role at Figma. The role involves defining and owning the strategy for adopting and scaling AI tools across the company's internal technology stack. The ideal candidate should have deep technical and business systems expertise, thrive at the intersection of IT integrations and enterprise platforms, and have a proven track record of shipping and iterating on AI features that drive impact.
Software Engineer - Lua
Company: Vercel
Location: USA
Posted Dec 07, 2025
The role involves scaling CDN services, collaborating with teams, and optimizing performance. Requirements include Lua expertise and HTTP knowledge. Benefits include competitive pay, healthcare, and flexible work arrangements.