Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Sales Engineer
Company: Mechanical Orchard
Location: Remote
Posted Dec 07, 2025
Mechanical Orchard specializes in safely modernizing critical business applications to make them adaptable to market challenges. They apply Agile principles and AI pragmatically, aiming to transform how companies operate and innovate. The company is seeking a Sales Engineer to help acquire new logos and expand trust in their modernization programs.
Senior Product Designer
Company: Reka
Location: USA
Posted Dec 07, 2025
The Senior Product Designer role at Reka focuses on bridging the gap between cutting-edge machine learning technologies and user-centric design. The role involves leading design initiatives, conducting user research, creating prototypes, establishing design systems, and collaborating across departments. Reka is a globally distributed AI startup with a mission to build useful multimodal AI and empower organizations.
Sr. SOAR Engineer - Splunk SOAR/Phantom
Company: Optiv
Location: USA
Posted Dec 07, 2025
The job posting is for a Senior Security Orchestration Automation and Response (SOAR) Engineer to join a managed services team. The role involves designing, developing, and deploying SOAR solutions to automate security operations tasks and workflows. The ideal candidate should have 6+ years of related work experience, 4+ years of technical architecture experience with SIEM and SOAR, and strong understanding of networking, operating systems, security technologies, and application programming/scripting languages.
Threat Analyst - 3rd Shift
Company: Optiv
Location: USA
Posted Dec 07, 2025
This job posting describes a remote Threat Analyst position requiring experience in information security, shift flexibility, and expertise with security tools. The role involves monitoring threats, analyzing incidents, and collaborating with teams. The company emphasizes diversity, work-life balance, and professional development opportunities while outlining specific technical qualifications and responsibilities.
Senior Site Reliability Engineer
Company: Cloudbeds
Location: Remote
Posted Dec 07, 2025
The job description highlights the role of a Senior Site Reliability Engineer in ensuring platform reliability and performance for global hospitality transactions. The SRE team values collaboration, innovation, and automation. The ideal candidate should have extensive experience with AWS, Kubernetes, monitoring tools, and infrastructure automation.
Software Engineer (back-end)
Company: Tines
Location: Ireland
Posted Dec 07, 2025
The role involves working on the availability, scalability, and resiliency of customers' systems, as well as backend development. It offers opportunities to shape technical direction, product, and culture. The company values collaboration, learning, and work-life balance.
Senior Curriculum & Instructional Design Specialist
Company: VSP Vision
Location: USA
Posted Dec 07, 2025
The job description outlines the responsibilities and requirements for an Instructional Designer role. The role involves overseeing training curriculum, designing learning programs, developing instructional materials, managing projects, and evaluating training methodologies. The ideal candidate should have a relevant degree, 6+ years of experience, expertise in instructional design, and proficiency in various software tools.
Lead SDET Engineer
Company: Green Dot Corporation
Location: USA
Posted Dec 07, 2025
Green Dot is seeking talented professionals across the United States to join their team and develop smart money management and payment solutions. They are transitioning to a permanent Work from Anywhere model to attract top talent and promote a strong company culture. The job description outlines responsibilities for a Performance QA role, including leading and maintaining performance test automation frameworks, developing test cases, writing SQL queries, and managing a team of QA engineers.
Founding Recruiter
Company: Allium
Location: USA
Posted Dec 07, 2025
Allium is a company that aims to make blockchain data accurate, simple, and fast. They address the challenges of accessing and interpreting blockchain data by ingesting, sanitizing, and standardizing the data. Allium serves analysts and engineers with different platform offerings and has customers including Visa, Stripe, Grayscale, Phantom, and Uniswap. They are on a mission to index and organize blockchain data similar to what Bloomberg did for financial data and Google did for public webpage data.
Senior Manager - Accounts Receivable
Company: Aurora Solar
Location: USA
Posted Dec 07, 2025
Aurora Solar is a company on a mission to create a future of solar for all. They offer award-winning software that empowers solar professionals to design, sell, and install residential and commercial solar arrays accurately and at scale. The company has been recognized for its remote work culture and commitment to being a green business. The Accounts Receivable team ensures timely and accurate customer billing, cash application, and collections to support the company's financial health.
Senior Software Engineer | Security
Company: ExtraHop
Location: Remote
Posted Dec 07, 2025
ExtraHop seeks a Senior Software Engineer | Security to enhance detection capabilities. The role involves developing threat detectors, collaborating with teams, and mentoring. Benefits include flexible work arrangements and a focus on innovation.
Strategy Director - TTP
Company: Movement Strategy
Location: USA
Posted Dec 07, 2025
Movement Strategy is seeking a Strategy Director to lead strategic development across business, brand, social content, and communications. The role involves partnering with various teams, building brand strategies, translating insights into creative action, and providing analytical rigor to projects. The company is fully remote with hubs in New York, Denver, and LA, and offers a diverse suite of benefits.