Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Marketing Manager - SaaS Partnerships & Brand Growth
Company: Xplor
Location: USA
Posted Dec 07, 2025
Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage the hassles of running and growing a business. The company is unified by its purpose of helping people succeed and offers a Marketing Manager position for SaaS Partnerships and Brand Growth, focusing on executing dynamic marketing initiatives, partner marketing, account-based marketing, events, and social media strategy.
AI-First Engineering Lead (Web SDK)
Company: Storyteller
Location: Hungary
Posted Dec 07, 2025
The job posting describes a senior engineering role leading the development of a Web SDK for a fast-growing B2B SaaS platform used by leading global sports brands. The role involves technical leadership, end-to-end problem ownership, clear communication, and leveraging AI tools. The company values problem-solving, system design, and using AI to deliver outcomes.
Strategy and Operations Manager
Company: D-Wave Quantum
Location: USA
Posted Dec 07, 2025
DWave is seeking a highly organized and analytical Strategy and Operations Manager to lead the next phase of operational maturity and scale their global Customer Solutions department. The role involves developing and operationalizing processes, tools, and methodologies to support the team's growth, serving as the business owner for systems and tools supporting Professional Services and Technical Account Management teams, and optimizing processes to streamline operations and enable data-driven insights.
AI-First Engineering Lead (Storypilot)
Company: Storyteller
Location: Hungary
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storypilot, a fast-growing B2B SaaS platform for sports and media. The role involves leading a team of engineers, designing AI-first workflows, and using AI tools to solve complex problems. The company values autonomy, adaptability, and ownership, and is looking for candidates with technical leadership experience and an AInative mindset.
Senior Data Analyst
Company: labcorp
Location: USA
Posted Dec 07, 2025
The job posting is for a Senior Data Analyst position at Ovia, a healthcare company. The role involves using data to drive business and health impact, designing dashboards, performing deep dive analyses, collaborating with data engineers, and leveraging AI. The position is hybrid with a minimum of three in-office days per week at either the Burlington or Durham location. The ideal candidate should have advanced SQL skills, experience with modern data stacks, and familiarity with Python or R.
AI-First Engineering Lead (ClipCrop)
Company: Storyteller
Location: Hungary
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storyteller, a fast-growing B2B SaaS platform that creates interactive stories for leading global sports brands. The role involves leading a team of engineers to build and scale ClipCrop, an AI-first product that automatically generates high-quality video clips from long-form content. The position requires technical leadership, end-to-end problem ownership, clear communication, and an AInative mindset.
Senior UX Designer
Company: labcorp
Location: USA
Posted Dec 07, 2025
The position involves working with design and product teams to create customer experiences that drive business impact. Responsibilities include designing digital products, collaborating with teams, interpreting data, conducting user research, creating wireframes and prototypes, and implementing UI solutions. The role requires a bachelor's degree, 5 years of UX/UI design experience, a strong portfolio, and proficiency in UX tools.
AI-First Engineering Lead (Storypilot)
Company: Storyteller
Location: Bulgaria
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storypilot, a fast-growing B2B SaaS platform for sports and media. The role involves leading a team of engineers, designing AI-first workflows, and using AI tools to solve complex problems. The company values autonomy, adaptability, and ownership, and is looking for candidates with technical leadership experience and an AInative mindset.
Lead Product Data Analyst
Company: First Advantage
Location: USA
Posted Dec 07, 2025
First Advantage offers a rewarding career in data analysis with competitive benefits, remote work options, and opportunities for growth. The role involves data analysis, ETL processes, and collaboration with cross-functional teams.
Video Editor (Gaming)
Company: Bamboo Works
Location: Philippines
Posted Dec 07, 2025
A gaming content brand is hiring a skilled Video Editor to join their team and create long-form YouTube videos featuring game recommendations, reviews, and listicles. The role involves editing 10+ minute videos per week, adding engaging text overlays and animations, collaborating with the client via Discord, and conducting competitor analysis to improve content performance.
AI-First Engineering Lead (Web SDK)
Company: Storyteller
Location: Romania
Posted Dec 07, 2025
The job posting describes a senior engineering role leading the development of a Web SDK for a fast-growing B2B SaaS platform used by leading global sports brands. The role involves technical leadership, end-to-end problem ownership, clear communication, and leveraging AI tools. The company offers a fully remote position with a competitive salary and an exciting, high-growth product.
Customer Accounting Specialist (Accounts Receivable)
Company: First Advantage
Location: USA
Posted Dec 07, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The company is currently seeking a Customer Accounting Accounts Receivable Specialist to reduce past due balances, maintain customer-centric focus, and provide exceptional customer service.