Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
SAP Functional Consultant - RTR
Company: IBM
Location: Bedford, CA
Posted Dec 07, 2025
This job description highlights a career in IBM Consulting focused on SAP Finance expertise, global client collaboration, and innovation in hybrid cloud and AI. Responsibilities include SAP implementation, compliance, and cross-functional teamwork with emphasis on technical and industry expertise.
System Support Tech Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 07, 2025
IBM offers an apprenticeship program for Systems Support Apprentices to work with experienced engineers and mentors, applying hardware knowledge and learning new technologies. The program provides a nationally-recognized credential and the opportunity to apply for full-time roles at IBM upon completion.
Lead AI Architect
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting as a Lead AI Architect specializing in AI and AIOps solutions. The role involves working with clients globally, demonstrating technical leadership, and providing strategic consulting to drive business value through innovative AI solutions.
Test and Failure Analysis Engineer for Storage Hardware
Company: IBM
Location: Houston, US
Posted Dec 07, 2025
This job description outlines a role within IBM's Infrastructure Storage Hardware Organization, focusing on hardware and firmware design, verification testing, and debugging for storage systems. Responsibilities include failure analysis, testing new platforms, and collaboration with development teams. Required skills involve hardware expertise, Linux experience, and communication abilities.
Security Consultant - SOAR
Company: IBM
Location: Mumbai, IN
Posted Dec 07, 2025
This job description outlines a role in IBM Consulting focused on security operations, requiring expertise in SIEM tools like Qradar, threat hunting, and SOC environments. It emphasizes collaboration, innovation, and career growth opportunities within IBM's technology ecosystem.
State Account Manager
Company: Viatris
Location: Remote
Posted Dec 06, 2025
Viatris promotes its mission to improve healthcare through innovative solutions and partnerships, highlighting job opportunities with competitive benefits and a focus on employee growth. The company emphasizes its inclusive culture, recognition as a top employer, and commitment to making a positive impact in healthcare.
エンタープライズのお客様向け・パートナーセールス
Company: IBM
Location: Tokyo, JP
Posted Dec 07, 2025
This job posting highlights IBM's recruitment for a sales role focused on enterprise customers in finance, manufacturing, and retail. The position emphasizes collaboration with partners, innovative solutions, and building strategic technology partnerships. It outlines key responsibilities, required skills, and the company's commitment to growth and skill development.
AI Software Engineer
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 07, 2025
The text is a job posting for an internship at IBM, focusing on developing AI solutions for IBM Z mainframe environments. The role involves working with cutting-edge AI technologies, building automation scripts, and collaborating with cross-functional teams to modernize mainframe workflows.
Sales Development Representative Intern - Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 07, 2025
IBM's Sales Internship Program offers a collaborative and experiential environment for students to develop sales skills, engage with clients, and contribute to digital transformation solutions. The role emphasizes technical expertise, client-focused approaches, and growth opportunities within a supportive team.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Kolkata, IN
Posted Dec 07, 2025
This job description outlines a role in IBM's consulting delivery centers, requiring expertise in Oracle applications, Agile methodologies, and technical solutions. Responsibilities include partnership development, system implementation, and training, with emphasis on Oracle R12 and cloud experience.
Intel and Crisis Analyst
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
This role involves monitoring geopolitical risks, managing crises with AI tools, and coordinating global teams. Requirements include relevant degrees, experience in intelligence analysis, and proficiency in multiple languages.
Senior Managing Consultant – SAP HANA SCM EWM
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 07, 2025
This job description highlights a career in IBM Consulting with opportunities to work on innovative projects, collaborate with global clients, and develop expertise in SAP solutions. It emphasizes career growth, technical challenges, and the impact of the role on client success.