Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Regulatory Data Analyst
Company: Guidehouse
Location: USA
Posted Dec 06, 2025
This job posting outlines a Data Science role requiring experience with data analysis tools and offering competitive compensation and comprehensive benefits. The position involves working on public health investigations and using analytical tools to support regulatory efforts. It emphasizes collaboration, critical thinking, and communication skills, with additional perks like health insurance, retirement plans, and professional development opportunities.
Head of High-Volume Hiring, Customer Success
Company: First Advantage
Location: USA
Posted Dec 06, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. The Head of High-Volume Hiring Customer Success role involves strategic leadership, revenue growth, operational excellence, cross-functional collaboration, thought leadership, and team development.
Billing Coordinator I (Healthcare Billing Specialist)
Company: labcorp
Location: USA
Posted Dec 06, 2025
Labcorp is seeking an entry-level Billing Coordinator I to join their team. The role involves billing data entry, verifying insurance information, and communicating with clients and patients to resolve billing defects. Labcorp offers generous paid time off, medical vision and dental insurance options, flexible spending accounts, 401k and employee stock purchase plans, no-charge lab testing, and a fitness reimbursement program.
Regulatory Food Senior Scientist
Company: Guidehouse
Location: USA
Posted Dec 06, 2025
This job posting describes a senior role in IT Project Management with a focus on food safety assessments and regulatory compliance. The position requires a PhD and 10+ years of experience, offering a competitive salary range of $171,000-$285,000. Benefits include comprehensive healthcare, retirement plans, and a flexible work environment with opportunities for professional development.
BSA/AML Analyst
Company: Green Dot Corporation
Location: USA
Posted Dec 06, 2025
Green Dot is seeking talented professionals across the United States to join their team and develop smart money management and payment solutions. The company is transitioning to a permanent Work from Anywhere model to attract the best talent and promote a strong culture. The BSAAML Analyst role involves analyzing transactional data, identifying financial threats, and ensuring compliance with regulatory requirements.
Technology Account Lead - Financial Services
Company: Guidehouse
Location: USA
Posted Dec 06, 2025
Guidehouse is seeking a highly motivated and talented leader to deliver large-scale IT transformation projects for the SBA account. The role involves designing client solutions, leading the practice, building networks, identifying opportunities, shaping and delivering projects, managing engagement financials, and growing the team. The ideal candidate should have a relevant degree, at least 10 years of experience in designing, implementing, and supporting complex business processes and technology solutions for the SBA, and at least 7 years of experience leading teams and the full sales cycle related to technology services and consulting services.
Sr. Software Engineer - Core Banking
Company: Visa
Location: Brazil
Posted Dec 06, 2025
Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company joined Visa in 2024 and aims to help large banks, marketplaces, and fintech companies migrate from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.
Design Engineering Manager - Experience Design Prototyping
Company: Netflix
Location: USA
Posted Dec 06, 2025
Netflix is seeking an Engineering Manager to lead the Experience Design Prototyping team. The role involves leading a team of Design Engineers to create high-fidelity prototypes, drive product innovation, and shape the future of user experience at Netflix. The ideal candidate should have 10+ years of experience in design engineering, frontend development, or creative technology, with at least 3 years of leadership experience. They should have deep expertise in prototyping and interaction design using JavaScript, TypeScript, React, and Node.js, and a track record of delivering prototypes that influenced strategic decisions or shipped product experiences.
Head of Professional Business Services, Customer Success
Company: First Advantage
Location: USA
Posted Dec 06, 2025
First Advantage is seeking a strategic leader for a high-impact role in customer success, offering competitive benefits, remote work flexibility, and opportunities for growth. The position emphasizes innovation, inclusivity, and global leadership in background screening solutions for Fortune 100 brands.
Principal Producer, Narrative - External Development
Company: Scopely
Location: USA
Posted Dec 06, 2025
Scopely is seeking a Principal Producer for an unannounced AAA mobile game. The role involves leading narrative production, managing storytelling, and collaborating with internal and external teams. The ideal candidate has 8+ years of AAA game development experience and a proven track record in shipping narrative RPG titles.
Email Marketer (Braze Experience) + $300 Sign-On Bonus!
Company: GrowthAssistant
Location: Philippines
Posted Dec 06, 2025
GrowthAssistant is seeking a skilled Email Marketer with Braze expertise to build and manage email campaigns for a major US-based on-demand delivery and technology client. The role involves campaign building, QA testing, project management, and collaboration with cross-functional teams. The company offers a fully remote work setup, competitive salary, performance bonuses, and opportunities for growth and learning.
Accounts Receivable Specialist
Company: labcorp
Location: USA
Posted Dec 06, 2025
Labcorp is seeking an Accounts Receivable Specialist to join their team in the Revenue Cycle Management Division. The role involves processing secondary claims, researching websites for backup, identifying issues and trends, ensuring aged AR is handled according to SOP, communicating with leadership and partner teams, and remaining flexible to changing priorities. Labcorp offers generous paid time off, medical vision and dental insurance options, flexible spending accounts, 401k and employee stock purchase plans, no charge lab testing, fitness reimbursement program, and many more incentives.