Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Cybersecurity Architect

Company: Guidehouse

Location: Remote

Posted Dec 05, 2025

The job posting is for a Cybersecurity Architect position at Guidehouse. The role involves designing and implementing secure solutions across modern infrastructure, collaborating with teams, and ensuring compliance with security standards. The position requires a bachelor's degree, 5+ years of experience, and relevant certifications. Guidehouse offers a comprehensive benefits package and a competitive salary range.

Front End Software Engineer

Company: Tillster, Inc.

Location: Remote

Posted Dec 05, 2025

Tillster is a global leader in digital ordering and customer engagement solutions, offering a scalable platform for multiunit restaurants. They are seeking a Front End Software Engineer with Angular experience to develop and maintain a web-based ordering and payments system. The role involves collaborating with cross-functional teams and ensuring accessibility and responsiveness across devices.

Sales Manager

Company: Jacq Bennett Consulting

Location: Remote

Posted Dec 05, 2025

Rivet Education is seeking a strategic and entrepreneurial Sales Manager to lead the growth of their products and services in the K12 market. The role involves selling the Instructional Materials Implementation Dashboard, consulting services, and other products to school districts and state education leaders. The ideal candidate will have experience working with high-quality instructional materials in education leadership roles and a proven ability to translate educational needs into solutions.

AI Social Content Creator (ADHD)

Company: Inflow

Location: Remote

Posted Dec 05, 2025

Inflow is an ADHD management app that provides expert-led learning, practical tools, and community support to help people with ADHD thrive. The company is ambitious, values logic and honesty, and is looking for a creative AI-native content creator based in Spain or Portugal to scale impactful ADHD content across social media platforms.

Sr. Technical Success Architect

Company: Platform Science

Location: Remote

Posted Dec 05, 2025

Platform Science is an open IoT platform that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They are seeking a Senior Technical Success Architect who will serve as a technical champion and strategic compliance advisor for customers, working closely with Customer Success and Account Management teams. The role requires 7+ years of experience in SaaS, subject matter expertise in regulatory and technical areas, and strong communication and stakeholder management skills.

Software Engineer II

Company: Horace Mann

Location: Springfield, IL

Posted Dec 05, 2025

This job description outlines a Software Engineer II role focusing on developing AI-enhanced applications using modern tools like React.js and Terraform. Responsibilities include software development, collaboration with cross-functional teams, and continuous learning in emerging technologies.

Data Scientist

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is seeking a Data Scientist to develop machine learning models for real-time decision making and actionable insights.

Linux Devices Software Engineer

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is hiring engineers for various roles working on low-level system technology for autonomous devices. They focus on Ubuntu, Ubuntu Core, and open source solutions for embedded environments. The company values technical leadership, collaboration, and community engagement.

Senior Growth Marketing Manager

Company: SuccessKPI Inc.

Location: Remote

Posted Dec 05, 2025

This job posting seeks a Senior Growth Marketing Manager to design and execute enterprise campaigns, collaborate with cross-functional teams, and optimize digital channels. The role emphasizes pipeline growth, data-driven strategies, and alignment with sales and customer success. The company highlights opportunities for career development, a dynamic culture, and working with industry experts.

Fractional CFO

Company: Alta Advisors

Location: Remote

Posted Dec 05, 2025

Alta Advisors is a boutique strategic finance and accounting firm supporting ambitious venture-backed startups in deeptech, hardtech, and applied AI. They are hiring an experienced Fractional CFO to lead financial strategy, operations, fundraising, and reporting for their growing roster of clients. The role offers high-impact leadership, support from a high-caliber team, and significant earning potential.

Customer Support Agent

Company: CRAE GROUP

Location: Europe

Posted Dec 05, 2025

CRAE GROUP promotes itself as a fast-growing B2B service provider offering competitive salaries, remote work flexibility, and opportunities for growth. The job posting emphasizes a dynamic work environment, strong communication skills, and performance-based bonuses.

Frontend Engineer

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools to help merchants understand data, run experiments, and price dynamically. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is looking for talented individuals to join their high-performing, collaborative team and help scale efficiently.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages