Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Senior Software Engineer
Company: Cloudbeds
Location: Remote
Posted Dec 05, 2025
The job posting is for a Senior Software Engineer position at Cloudbeds, a company on a mission to power every property in the world. The role involves designing and delivering core features for customers, working with the Product team and other engineers to deliver high-scale, performant features rapidly. The ideal candidate should have experience with PHP or Java, relational databases, event-driven microservices, REST APIs, and secure software engineering concerns. The company values teamwork, time management, and data-driven decision-making.
AI Architect
Company: Daxko
Location: Remote
Posted Dec 05, 2025
Daxko is a company that focuses on powering wellness to improve lives by providing solutions for health and wellness facilities. They are seeking an AI Architect to define their vision, lead architectural strategy, and integrate AI into their products and platforms. The role involves setting the companywide AI architecture blueprint, establishing best practices, driving strategy, enabling reusability, collaborating with cross-functional teams, championing governance, innovating, educating, and representing the company externally.
Senior Machine Learning Engineer (R&D)
Company: Red Cell Partners
Location: Remote
Posted Dec 05, 2025
The role is for a self-starting Full Stack ML Engineer to join a venture studio engineering team. The position involves rapidly prototyping and developing tools, visualizations, and products to empower researchers and entrepreneurs to build AI-driven startups. The ideal candidate should have deep expertise in machine learning, proficiency across the full stack, and the ability to work independently in a fast-paced environment.
Director, Software Engineering - Product Platform
Company: Figma
Location: Remote
Posted Dec 05, 2025
The text is a job posting for a Director of Engineering for Product Platform at Figma. The role involves leading an engineering organization, defining the roadmap and technical strategy for critical product infrastructure, and building a healthy, scalable, and inclusive engineering team. Figma values diversity and inclusion, and offers competitive compensation and benefits.
Director of Operations
Company: Ueni Ltd
Location: Remote
Posted Dec 05, 2025
UENI is a company that provides done-for-you website building and digital marketing services to small businesses worldwide. They are seeking a hands-on Director of Operations to lead and scale their service delivery, focusing on operational efficiency, process improvements, and customer experience. The role requires experience in leading operations in a tech-enabled services or SaaS environment, managing fulfillment and customer-facing teams, and driving implementation of new tools and automation.
Senior Software Engineer | Cloud
Company: ExtraHop
Location: Remote
Posted Dec 05, 2025
The Sr Software Engineer position at Cloud Services team involves building a fault-resilient, highly available, and customer-centric platform. The role requires designing, developing, and maintaining services in Go and Python, leading agile development processes, and providing technical leadership. The ideal candidate should have 7+ years of backend development experience, strong knowledge of Go or Python, and experience in building and scaling distributed systems.
Enterprise Account Executive - Symmetry
Company: Gusto, Inc.
Location: USA
Posted Dec 05, 2025
Symmetry Software is a payroll infrastructure company that powers paychecks for over 64 million workers annually. They offer integrated payroll tax APIs and software tools to help companies with tax compliance and building payroll applications. The Account Manager role involves nurturing customer relationships, guiding growth, and collaborating with various teams to deliver value and maintain Symmetry's reputation for excellence.
Senior Full-Stack Engineer
Company: Red Cell Partners
Location: Remote
Posted Dec 05, 2025
The role is for a Red Cell FullStack Software Engineer to design and develop the founding codebase for early-stage incubation companies. The role involves collaborating with cross-functional teams, building rapid prototypes, designing robust application frontends, and maintaining websites using Webflow and WordPress. The ideal candidate has 5+ years of full-stack experience, knowledge of frontend technologies, cloud-based solutions, and database systems.
Senior Software Engineer (Backend)
Company: Canonical
Location: Remote
Posted Dec 05, 2025
Canonical seeks a Senior Staff Lead Engineer to shape open-source collaboration. The role involves architecting systems, mentoring teams, and traveling globally. Benefits include remote work, learning budgets, and competitive compensation.
Enterprise Project Manager
Company: Canonical
Location: Remote
Posted Dec 05, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a globally distributed team that meets in person a few times a year. Canonical is hiring an Enterprise Project Manager to ensure project success through owning, driving, communicating, and engaging stakeholders while managing risks.
Senior Solutions Architect
Company: Grafana Labs
Location: Germany
Posted Dec 05, 2025
Grafana Labs is seeking a Senior Solutions Architect to join their Customer Experience team. The role involves working closely with customers to help them solve complex problems, accelerate adoption, and drive business outcomes using Grafana. The ideal candidate should have experience with observability technologies, Kubernetes, cloud platforms, and excellent communication skills.
Account Executive - Startups
Company: Mercury
Location: Remote
Posted Dec 05, 2025
Mercury is a fintech company that has been growing its customer base and expanding into new segments like eCommerce and marketing agencies. They are looking for a thoughtful and driven Account Executive to help founders and business owners discover and thrive with Mercury's financial tools. The role involves owning the end-to-end sales process, partnering with the SDR team, identifying new lead sources, converting signups into long-term champions, managing high-velocity sales cycles, collaborating with the Relationship Management team, working cross-functionally with the Partnerships team, and translating customer feedback into product development insights.