Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Senior iOS Engineer
Company: Mercury
Location: USA
Posted Dec 05, 2025
The text describes the centuries-old tradition of crafting high-quality kitchen knives in Takefu, Japan, by master artisans like Shiro Kamo. It draws a parallel between the craftsmanship of knife-making and Mercury's approach to financial technology, emphasizing the importance of skill, intuition, and beauty in both fields. The company is seeking an experienced iOS engineer to join their team and help expand their iOS app, with a focus on quality, collaboration, and adaptability.
Director - Sales Operations
Company: Hightouch
Location: USA
Posted Dec 05, 2025
Hightouch is hiring a Sales Operations leader to support their growth and scale their GTM organization. The role involves partnering with sales leadership, driving sales planning processes, supporting sales forecasting, developing data insights, and collaborating cross-functionally with GTM teams. The ideal candidate has 8+ years of experience in Sales Operations, 5+ years in people management, and deep expertise in sales planning, capacity modeling, territory design, quota setting, pipeline management, and forecasting.
Senior Product Manager - AI
Company: Hostaway
Location: Europe
Posted Dec 05, 2025
Hostaway is a SaaS startup transforming the vacation rental industry with innovative solutions and partnerships. They are seeking a Senior Product Manager AI to shape the AI product strategy, drive outcomes, and ensure seamless AI-powered features in their SaaS product. The role offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, and a dynamic team culture.
Staff Backend Engineer - Grafana k6
Company: Grafana Labs
Location: USA
Posted Dec 05, 2025
The job posting is for a Staff Backend Engineer position at Grafana Labs, working on Grafana k6 and Grafana Cloud Synthetics. The role involves designing and implementing scalable services, working with product teams, and contributing to the long-term strategy. The company values remote work, open-source culture, and offers competitive compensation and RSUs.
Americas Sales Director - ISV Embedded Solutions
Company: Canonical
Location: Remote
Posted Dec 05, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise and technology markets. The company offers Ubuntu, a widely used platform for various initiatives such as public cloud, data science, AI, and IoT. Canonical supports ISV customers and partners in building on Ubuntu and Ubuntu Pro, providing comprehensive support, security, and compliance. The company is hiring a Sales Director for ISV Embedded Solutions to drive partnerships and licensing for Ubuntu and Ubuntu Pro.
Marketing Manager - Lifecycle
Company: Kraken
Location: Remote
Posted Dec 05, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The company is fully remote with a diverse workforce and values.
Retail Specialist
Company: Trafilea
Location: Argentina
Posted Dec 05, 2025
Trafilea is a consumer tech platform focused on transformative brand growth through AI-driven solutions. With over $1B+ in revenue, 12M+ customers, and a global presence, they offer opportunities to scale digitally native brands. The role involves leading retail launches, vendor management, and AI innovation while working with a dynamic, remote team.
Account Executive - Corporate
Company: Sprout Social
Location: Remote
Posted Dec 05, 2025
Sprout Social is seeking a highly driven, collaborative, and tech-savvy Corporate Account Executive to join their Sales team in New South Wales or Victoria, Australia. The role involves prospecting, developing, and closing sales opportunities with new logos and existing customers in the corporate segment. The company offers a supportive environment for career growth, with a focus on customer-centricity and closing new business.
Data Quality Administrator
Company: Cendyn
Location: Singapore
Posted Dec 05, 2025
Knowland by Cendyn seeks a Market Data Administrator to manage data pipelines and client support across EMEA and APAC regions. The role involves data management, client support, documentation, and special projects. Ideal for those with experience in data management or customer service, offering opportunities in the SaaS industry.
Senior Data Scientist - Fraud
Company: Mercury
Location: USA
Posted Dec 05, 2025
Mercury is a fintech company building a financial stack for startups. They are hiring a Data Scientist to join their Fraud and Limits team to detect, monitor, and mitigate fraud while ensuring a smooth customer experience. The role involves developing dashboards, conducting analyses, building machine learning models, and collaborating with cross-functional teams.
Senior Database Automation Engineer
Company: Upwork
Location: Remote
Posted Dec 05, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and a data infrastructure team focused on database management and automation. The role involves designing and implementing Python-based automation frameworks, collaborating with infrastructure teams, and optimizing database performance. The position requires hybrid expertise, strong programming skills, database experience, SQL proficiency, cloud and DevOps familiarity, and an automation mindset.
AI Revenue Operations Analyst
Company: GitLab
Location: Remote
Posted Dec 05, 2025
This job posting describes a remote AI Revenue Operations Analyst role at GitLab, focusing on designing AI-powered automation workflows, integrating LLM APIs, and optimizing revenue processes. The position requires collaboration with IT and revenue teams, with responsibilities spanning technical architecture, vendor management, and measurable business impact. The salary range for U.S. residents is $70,000–$150,000.