Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Lead Benefits Project Manager
Company: HubSpot
Location: USA
Posted Dec 05, 2025
HubSpot is seeking a Lead Benefits Project Manager to help deliver a simple, supportive, and consistent benefits experience across their global footprint. The role involves project management, program strategy, and collaboration across regions and time zones to shape HubSpot's global benefits approach and improve employee experience.
Marketing Strategy Manager
Company: Figma
Location: USA
Posted Dec 05, 2025
This role involves strategic marketing leadership and cross-functional collaboration to drive growth. Figma offers competitive compensation, equity, and comprehensive benefits including health, retirement, and remote work flexibility.
Senior Full-Stack Engineer
Company: Mercury
Location: USA
Posted Dec 05, 2025
Mercury is a fintech company that provides banking services for startups. They are looking to hire senior fullstack engineers to join their team. The company values diversity and belonging, and offers a competitive total rewards package.
Principal Software Engineer
Company: Twilio
Location: USA
Posted Dec 05, 2025
Twilio is seeking a Software Engineer to join their Conversational AI organization. The role involves developing solutions, designing software, writing maintainable code, and collaborating with the team. The ideal candidate should have 6-10 years of experience, passion for emerging technologies, and strong collaboration skills.
Engineering Manager - Commercial Systems
Company: Canonical
Location: EMEA
Posted Dec 05, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring an Engineering Manager to lead a team of software engineers and develop an internal product. The role involves accountability, high engineering quality standards, skill development, and delivering impactful solutions. The company offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.
Senior Product Manager | Hardware & Platform Administration
Company: ExtraHop
Location: USA
Posted Dec 05, 2025
The role is for a Senior Product Manager to lead hardware and platform administration for ExtraHop's NDR platform. Key responsibilities include owning product strategy, leading development of administration capabilities, driving requirements for hardware and virtual solutions, and enhancing administrative workflows. The role requires a bachelor's degree, 5+ years of product management experience, and knowledge of networking hardware and enterprise administration.
Director - Virtual First
Company: Dropbox
Location: USA
Posted Dec 05, 2025
The role of Director of Virtual First at Dropbox involves driving the evolution and continuous improvement of the company's operating model, which combines remote work with intentional in-person connections. The ideal candidate is an experienced forward-thinking operator who can set a bold Virtual First strategy and operationalize it through strong program design, cross-functional partnership, and clear communication.
Lead Python Software Engineer - Commercial Systems
Company: Canonical
Location: EMEA
Posted Dec 05, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Lead Python Software Engineer to work on the Integrations team, which is responsible for automating SaaS user management and onboarding new data sources to the data mesh. The role involves developing engineering solutions using Python, collaborating with colleagues, and deploying and operating services. Canonical offers a distributed work environment, personal learning and development budget, annual compensation review, and other benefits.
Strategic Account Executive – Application Access Governance (AAG)
Company: Saviynt
Location: Australia
Posted Dec 05, 2025
Saviynt's AI-powered identity platform manages and governs access to applications, data, and business processes. The Strategic Account Executive role focuses on driving growth for the Application Access Governance product line within the SAP ecosystem. The role involves collaborating with internal stakeholders, driving profitable subscription revenue growth, optimizing sales performance, training sales teams, and serving as a customer advocate.
Senior Cloud Test Engineer
Company: MariaDB plc
Location: India
Posted Dec 05, 2025
MariaDB is a widely used database that powers many everyday applications. The company is seeking a Senior Cloud Test Engineer to develop automated testing systems for their cloud technologies. The role involves functional testing, test automation, and collaboration with development teams. MariaDB offers a competitive compensation package and a flexible work environment.
Fullstack Product Software Engineer - Growth Monetization
Company: Dropbox
Location: USA
Posted Dec 05, 2025
The role of a Product Engineer at Dropbox involves shaping the future of collaboration and file sharing by developing and enhancing Dropbox products. The company is focused on expediting the creation and implementation of AI-enabled products by providing a comprehensive AI technology stack. The job requires excellent problem-solving skills, collaboration with cross-functional teams, and the ability to adapt to a dynamic work environment.
Deal Desk Analyst
Company: Saviynt
Location: USA
Posted Dec 05, 2025
Saviynt is an identity authority platform that provides visibility, control, and intelligence to defend against cyber threats while empowering users. They are seeking a highly skilled Sr Analyst Deal Desk with a strong background in SaaS and Identity Governance and Administration (IGA) to optimize deal structures, mitigate commercial risk, and ensure compliance across the sales cycle. The role requires analytical rigor, commercial acumen, and cross-functional collaboration.